Join Our Deputy Manager Community - London & South West Stores

Join Our Deputy Manager Community – London & South West Stores

WHO WE ARE

QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we are a forward-thinking designer brand known for iconic props, delightful details, and thoughtful touches that set us apart. Our People are courageous thought leaders, driven by curiosity and creativity, striving for excellence and joy. They are subject matter experts who pave the way for success and inspiration.

THE ROLE

The Deputy Manager partners with the Location Manager to drive business, achieve KPIs, and coach the team to excellence. Responsible for the store\’s operational success in the Manager\’s absence, and an ambassador for Ted\’s Mission Statement and Vision.

MAIN RESPONSIBILITIES

• Maximize sales potential through resource management, leadership, and motivation.
• Recruit, train, and motivate the team, adapting behavior to bring out the best and uphold brand values.
• Ensure high standards of store presentation and product knowledge, providing performance feedback to the Store Manager.
• Reflect brand values with integrity, fairness, enthusiasm, and passion.
• Identify and resolve problems promptly, using feedback for solutions.
• Maintain knowledge of store performance and local market opportunities.
• Follow policies, complete administrative tasks accurately, and support store systems and processes.
• Collaborate on risk management, security, cash controls, and inventory management.
• Embrace digital initiatives to support sales and brand profile.

TOOLS OF THE TRADE

• Sales and team management experience
• Retail experience in a high-end environment with a passion for product
• Excellent communication and organizational skills
• Leadership and proactive attitude

OUR VALUES

• AUTHENTIC: Be true to ourselves and others
• KIND: Do the right thing for each other and the planet
• CURIOS: Explore, innovate, think differently
• COURAGEOUS: Be brave, have fun, discover the unexpected
• INCLUSIVE: Embrace individuality and diversity

BENEFITS

Enjoy benefits including 75% off Ted kit from day 1, seasonal free kit, 40% off for friends and family, and a bonus scheme rewarding sales targets. Ted Baker is committed to diversity and equal opportunities, fostering an inclusive and respectful workplace.

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