Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with hardware queries and troubleshooting in the fenestration industry.
- Company: Join a dynamic team focused on window and door performance and customer satisfaction.
- Benefits: Enjoy a competitive salary, company vehicle, tools, and ongoing training.
- Why this job: Experience a varied role with hands-on work and direct impact on customer relationships.
- Qualifications: Strong technical background in windows/doors; experience in fabrication or installation preferred.
- Other info: Full UK driving licence required; CAD experience is a bonus.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a hands-on, technically skilled window service engineer / technical engineer to support our customers in the fenestration and glazing industry. You will act as a key technical contact, helping with hardware-related queries, troubleshooting issues, and supporting window and door testing—both in-house and on-site. This is a customer-facing role that combines office-based support with field-based visits, offering variety and a chance to build close working relationships with fabricators, installers, and specifiers.
Key Responsibilities
- Provide expert support on hardware performance and installation issues for windows and doors.
- Assist in product testing, troubleshooting, and investigation of technical issues.
- Visit customer sites to provide hands-on guidance and technical support.
- Liaise with internal teams on recurring issues, product improvements, and feedback.
- Maintain accurate records of site visits, findings, and technical reports.
- Offer advice on best practices in fabrication and fitting.
What We’re Looking For
- A strong technical background in the window and door industry ideally from fabrication or installation, as an ex fabricator, fitter or existing glazing service engineer or technical engineer.
- You could be an ex window fitter or an existing double glazing service engineer looking for a technical engineers position.
- Experience with aluminium or UPVc products.
- Good understanding of hardware functionality in window and door assemblies.
- Confident communicator with a customer-focused mindset.
- Ability to problem-solve under pressure and think on your feet.
- CAD experience (AutoCAD, SolidWorks, or similar) is a bonus, but not essential.
- Full UK driving licence and willingness to travel regularly.
What We Offer
- Competitive salary based on experience
- Company vehicle
- Tools, equipment, and technical ongoing training provided
- Supportive team environment with opportunities for development
- A varied and rewarding role with direct impact on product performance and customer satisfaction
If you’re passionate about windows, hardware, and delivering outstanding technical service, we’d love to hear from you. Apply now with your CV in the strictest confidence.
Technical Engineer employer: Ten Human Resources
Contact Detail:
Ten Human Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the fenestration and glazing industry. This knowledge will not only help you during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the window and door industry. Attend relevant trade shows or local meetups to connect with potential colleagues and learn about job openings that may not be advertised.
✨Tip Number 3
Prepare to discuss specific technical challenges you've faced in previous roles. Being able to articulate how you solved these issues will showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've successfully interacted with clients in the past. This role is customer-facing, so showing your ability to build relationships is key.
We think you need these skills to ace Technical Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical background in the window and door industry. Emphasise any experience you have as a fabricator, fitter, or existing glazing service engineer, and include specific examples of hardware performance and installation issues you've dealt with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the fenestration and glazing industry. Mention your customer-focused mindset and problem-solving abilities, and explain how your skills align with the responsibilities of the Technical Engineer role.
Highlight Relevant Experience: In your application, be sure to detail any hands-on experience you have with aluminium or UPVc products. If you have CAD experience, even if it's not essential, mention it as it could set you apart from other candidates.
Showcase Communication Skills: Since this is a customer-facing role, demonstrate your confident communication skills in your application. Provide examples of how you've successfully liaised with customers or internal teams to resolve technical issues or improve product performance.
How to prepare for a job interview at Ten Human Resources
✨Showcase Your Technical Knowledge
Be prepared to discuss your technical background in the window and door industry. Highlight any experience you have with hardware performance, installation issues, and product testing. This will demonstrate your expertise and suitability for the role.
✨Prepare for Customer-Facing Scenarios
Since this is a customer-facing role, think of examples where you've successfully communicated with clients or resolved their issues. Practice articulating how you would approach troubleshooting on-site and providing hands-on guidance.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to think on your feet and solve problems under pressure. Prepare specific examples from your past experiences where you effectively addressed technical challenges or improved processes.
✨Familiarise Yourself with CAD Software
While CAD experience isn't essential, having a basic understanding of tools like AutoCAD or SolidWorks can set you apart. If you have any familiarity with these programs, be ready to discuss it and how it relates to the role.
