Business Development Manager with OPS Airports Experience

WELCOME TO SITA. SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

About The Role & Team: As a Business Development Manager, you will be a key player in our Sales Support Team, working closely with regional sales leads to drive engagement with airports and airlines across Europe, Israel, Cuba, Russia, and Astana. Your role blends aviation operational expertise and a consultative mindset, supporting presales activities and shaping impactful solutions in the domains of Airport Operations and Sustainability. You will help our clients imagine “to-be” scenarios that optimize processes, reduce environmental impact, and embrace future-ready technology.

What You Will Do:

• Be the single point of contact for one of our core Airport Operations products.
• Collaborate hand-in-hand with sales leads to support ongoing deals and close opportunities.
• Actively generate and qualify new opportunities with strategic airport and airline clients.
• Guide customers through process transformation initiatives, focusing on operational efficiency and automation.
• Train and onboard customers on the use and value of our solutions.
• Understand clients’ IT and operational environments and help lead the move toward cloud-based services.
• Represent the voice of the customer internally to improve our offering and approach.

Qualifications: WHO YOU ARE:

• Fluent English speaking (we require a comfortable business speaking level).
• Aviation know-how is a must-have, particularly on Operations at Airports.
• Candidates must be familiar with the following processes: ACDM, Turnaround Management, Total Airport management, Resource Optimization.
• A natural consultative seller, able to listen deeply and shape value-driven solutions.
• A professional with solid aviation knowledge, particularly in airport operations, ground handling, and passenger flow.
• Technically minded, with the ability to quickly grasp complex systems and communicate them effectively.
• Adaptable in communication style, able to engage stakeholders from the C-suite to operations.
• Fluent in English, with excellent presentation and interpersonal skills.

Benefits: At SITA, we disrupt the status quo by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture that values our talented team members for their contributions and dedication. Check out our core benefits:

• Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers).
• Flex Day: Shape your workday to suit your life and your plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health - a personalized, proactive platform to support diverse wellbeing needs.
• Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
• Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.