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For Companies At a Glance
- Tasks: Design and manage observability solutions for top-tier clients using tools like Dynatrace and Grafana.
- Company: Join Computacenter, a leading IT solutions provider with a global presence and a skilled team.
- Benefits: Enjoy opportunities for remote work, professional development, and a collaborative culture.
- Why this job: Make a real impact by enhancing IT performance and reliability for renowned organisations.
- Qualifications: Strong experience with observability tools, scripting skills, and a passion for problem-solving required.
- Other info: Candidates must pass security clearance; ideal for those eager to innovate in tech.
The predicted salary is between 43200 - 72000 £ per year.
Life on the team
At Computacenter, you’ll be joining a world-class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations. As a Monitoring & Observability Engineer, you will work in high-impact delivery teams that support some of the world’s most well-known organisations. You’ll play a key role in helping our customers achieve greater visibility, performance, and reliability across their IT estates—contributing to their operational success through proactive insight and incident prevention.
What you’ll do
- Design, implement, and manage observability solutions using industry-leading tools such as Dynatrace (primary), Grafana, and Splunk.
- Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues.
- Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows.
- Act as a Monitoring & Observability SME within customer delivery teams.
- Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities.
- Work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring.
- Attend customer and project meetings to present monitoring solutions and technical designs.
- Proactively identify and highlight risks that could impact solution success.
What you’ll need
- Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk.
- Deep understanding of telemetry signal analysis and performance monitoring.
- Experience integrating observability tools with ITSM platforms and DevOps toolchains.
- Ability to troubleshoot complex infrastructure and application issues using monitoring insights.
- Solid scripting experience (Python, PowerShell) for automation and integration.
- Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift).
- Strong problem-solving skills and analytical thinking to draw meaningful insights from data.
- Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences.
- Experience working in Agile project environments (Scrum, Kanban, etc.).
- A proactive mindset with a passion for continuous improvement and knowledge sharing.
Certifications
- Dynatrace Associate & Pro.
- Splunk Core Certified Power User.
Desirable Experience
- DevOps or Site Reliability Engineering (SRE) experience.
- Automation with Terraform or similar tools.
- Building CI/CD pipelines.
- Experience with Docker and Kubernetes for packaging and deployment.
- Ability to adapt to new technologies in fast-paced environments.
Important Information
Please note that all successful candidates will be required to undergo security clearance as part of the onboarding process. Join Computacenter and help shape the future of intelligent observability and performance optimisation. Interested? We’d love to hear from you.
Monitoring & Observability Engineer employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring & Observability Engineer
✨Tip Number 1
Familiarise yourself with the specific observability tools mentioned in the job description, such as Dynatrace, Grafana, and Splunk. Consider setting up a personal project or lab environment to gain hands-on experience with these platforms, as practical knowledge can set you apart during interviews.
✨Tip Number 2
Brush up on your scripting skills, particularly in Python and PowerShell. Being able to demonstrate your ability to automate tasks and integrate observability tools with ITSM platforms will be crucial, so consider creating scripts that showcase your problem-solving abilities.
✨Tip Number 3
Engage with the community around observability and monitoring. Join forums, attend webinars, or participate in local meetups to network with professionals in the field. This can provide valuable insights and potentially lead to referrals for job opportunities.
✨Tip Number 4
Prepare to discuss your experience in Agile environments. Be ready to share examples of how you've collaborated with cross-functional teams and contributed to best practices in observability. This will demonstrate your fit for the role and your proactive mindset.
We think you need these skills to ace Monitoring & Observability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with observability platforms like Dynatrace, Grafana, and Splunk. Include specific examples of how you've used these tools to solve performance issues or improve monitoring.
Craft a Compelling Cover Letter: In your cover letter, express your passion for monitoring and observability. Mention your problem-solving skills and provide examples of how you've contributed to operational success in previous roles.
Showcase Relevant Skills: Emphasise your scripting experience (Python, PowerShell) and familiarity with cloud platforms (Azure, AWS). Highlight any experience you have with CI/CD pipelines and containerised environments like Kubernetes.
Prepare for Technical Questions: Be ready to discuss your technical expertise during the interview process. Prepare to explain how you've integrated observability tools with ITSM platforms and your approach to troubleshooting complex issues.
How to prepare for a job interview at Computacenter
✨Showcase Your Technical Skills
Be prepared to discuss your experience with observability tools like Dynatrace, Grafana, and Splunk. Highlight specific projects where you successfully implemented these tools and the impact they had on performance monitoring.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about complex issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you diagnosed problems and implemented solutions.
✨Communicate Clearly
Since you'll need to convey technical concepts to both technical and non-technical audiences, practice explaining your work in simple terms. This will show your ability to collaborate effectively with cross-functional teams.
✨Prepare for Scenario-Based Questions
Anticipate questions that ask how you would handle specific situations, such as integrating monitoring platforms with ITSM tools or responding to incidents. Think through your approach and be ready to discuss best practices.
