Business Development and Project Manager

The Company: Established in 1972, 2CL Communications Limited (2CL) is a multi-award winning, industry leader in the provision and support of communication and video security solutions. We work across major infrastructure projects, entertainment venues, government, mining, defence, transport hubs and major events, selling globally recognised products, deploying long and short-term hire contracts, designing and installing relevant ICT systems, and providing after sales support throughout the UK.

2CL's Technical Sales, Hire and Service Departments have over 150 years combined experience in the design, installation, and maintenance of bespoke, state of the art systems. Our engineers are trained to the highest standard partnering with our globally recognised suppliers, including Motorola, Hytera, Axis, Avigilon, Icom, Toa, Caltta, and Bosch. Our people and standards of service are our strengths, highlighted by our sales and support teams that deliver a fully managed service, coverage surveys, radio frequency management, the latest technology, dedicated support team, onsite support, 24/7, 365-day cover and equipment preventative maintenance inspections.

2CL is part of the Crown Commercial Service Framework (CCS), and we work with high profile clients that include Glastonbury Festival, Reading and Leeds Festivals, TCS London Marathon, Royal Ascot Racecourse, Royal Albert Hall, Arena Racing Company, Tate Modern, Imperial War Museum, Greater London Authority, ACC Liverpool, Alexandra Palace, Aston Villa FC, British Library, Exxon Mobil, and UBS Bank.

The Role: We are looking for a candidate to lead our work across current and future clients that has experience in PA, VA, and/or AV. The role is responsible for managing current clients and long-term contracts, cultivating relationships with future clients, priority accounts and key strategic partners. The role requires the ability to sell the technical solutions of our partners that includes hardware and software, and associated services, including installation and maintenance. The role is expected to be able to capitalise on leads generated through our marketing strategy but will also require self-motivated lead generation and prospecting. The successful candidate will also be expected to be the Executive Client Manager, acting as the conduit between our Service team, relevant suppliers, and our clients. It is expected that the candidate will have a strong knowledge of relevant solutions and suppliers but does not necessarily need to have an engineering background. The success metrics of this role are focused upon creating and fostering long term sustainable and collegiate relationships that ultimately drive new revenue for the business at an optimal margin.

Responsibilities:

• Delivering revenue: Accountable for generating revenue by closing deals with prospective clients, through selling our products, solutions, and services. Overseeing the creation and delivery of quotations for customers and prospects, whilst following up as required to convert enquiries into orders, balancing revenue, client, and margin needs. Working with other BDMs, the Technical Sales Team, and Sales Executives to propose the most appropriate solution to the market.
• Business Development: Identify priority business opportunities through prospecting, evaluation, and prioritisation. Lead the execution and evolution of the outbound business development function, including attending industry events, fostering new relationships, exploring new industry verticals and partnership opportunities. Identify client and partner opportunities, generate leads, and prospect for new opportunities as required.
• Client Services / Account Management: In conjunction with other team members, manage and foster relationships with identified priority customers to cement our relationships, informing them on company news & promotions, industry/ sector developments, and product advances, to enhance growth opportunities. Act as Executive Client Manager, being the project management lead, main client liaison, and conduit into the technical requirements of any sales or delivery process.
• Management: Manage, develop, support, and provide guidance to other commercial and service team members, educating others on PA/ VA and/or AV.
• Administration: Ensuring relevant data insights are ingested into the CRM system. Prepare sales reports as required.
• Other: Work with other staff members across the business to deliver for clients and the business as required by the Senior Management Team or CEO.

Skills: A broad experience and detailed knowledge of the following is desired:

• Proven ability to generate revenue through business development, client management and account management.
• Sales, project management experience or in either PA, VA, and/ or AV required.
• Engineering experience would be advantageous.
• Highly motivated, exhibiting excellent initiative, and prioritisation.
• Excellent interpersonal and influencing skills.
• Outcome focused, and strong desire to succeed and surpass targets.
• Positive energy that contributes to a dynamic team environment.
• Good written and verbal communications skills.
• A good working knowledge of programs such as Outlook, Word, Powerpoint, and Excel.

Requirements:

• Background in AV engineering or installation essential.
• Full UK driving licence.
• Right to work in the UK.
• Out of hours working across events, offset by time in lieu or overtime as agreed.
• Travel throughout the UK as required.
• DBS would be ideal, it will be a requirement of the role.

Detail and Benefits:

• Reports to: CEO
• Term: Full-Time
• Probation: 6 months from start date
• Salary: £40,000 to £45,000, base, OTE £60k depending on experience
• Extras: Group Death-In-Service Scheme; Company Pension Car + Fuel Card
• Location: 2CL Head Office (Eastleigh, Hampshire, SO50 4NU)
• Leave: 23 days p.a. plus statutory bank holidays
• Start Date: ASA