Sustainability Data Optimization Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Job

In this role, you will work with one of our high-profile clients, acting as an embedded extension of their in-house team. As a member of the JLL Sustainability Data & Reporting Team, reporting to the EMEA Head of Sustainability Data & Reporting, you will own optimization of the portfolio with respect to effective sustainability data, reporting and analytics. This role requires a programmatic approach to drive consistency in assessment, ideation, program/team calibration, and reporting.

What this job involves:

• Own strategic direction on energy, water, waste, and GHG emissions data reporting strategy.
• Support the account team on setting, tracking, and reporting on reduction initiatives in concert with targets and key performance indicators.
• Manage a team of analysts to generate value-add data insights used to inform decision-making processes.
• Communicate complex information in accessible ways to ensure timely actions that support improved performance.
• Work with other team members across the practice to develop, maintain, and improve upon program components and performance targets for regional operations.
• Understand the implementation of sustainability across the life cycle of commercial real estate, including critical stakeholder roles, strategic decision-making, and how to leverage data tracking and monitoring.
• Advise on opportunities and innovations for improved sustainability data strategy.

Key responsibilities include:

• Lead and manage analysts to ensure consistent processes and delivery across the team.
• Develop and maintain documented processes to show sustainability performance data inputs/outputs, information flow, key performance indicator monitoring and measurement components, ideation pipeline, and team/client review-approval process.
• Contribute to the client corporate sustainability strategy by exceeding data management expectations and driving energy and sustainability performance improvement opportunities.
• Provide analytics and data sets to the client with ESG framework alignment and reporting in mind, delivering through a team of Analysts.
• Provide strategic direction and guidance on energy, water, waste, GHG emission reduction/performance data results and trends, including projects recommendations.
• Own, and improve upon, sustainability data management, leading the identification and resolution of data quality issues when observed.
• Establish strong working relationships with account and client teams to ensure comprehensive support and leadership.
• Contribute to SME program components and performance targets to continuously improve performance as related to data results and management.
• Review data-related sustainability project/pilot plans prior to launch for accuracy, recommending calibrations where needed to ensure outcomes align with performance improvement objectives.
• Monitor and verify completed sustainability projects/pilots related to data management for effectiveness.
• Work with sustainable operations team to track and communicate success stories to ensure high levels of awareness and engagement is achieved regarding the overall sustainability program and client’s success.
• Demonstrate innovative thinking and proactive management in bringing new ideas and solutions.
• Identify opportunities for enhancing systems and processes for delivering best practice sustainability performance, and use of utility/sustainability management systems for monitoring and/or reporting purposes.
• Provide SME input and own program components (e.g., content development, maintenance) related to SME area.

Sound like you? To apply you need to be/have:

• University Degree (Science, engineering, math, or related fields).
• Passionate about leveraging data that contributes towards a sustainable future.
• An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to; decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation.
• Demonstrated experience in developing insights, actions, project ideation across energy, water, GHG emissions and waste data aspects.
• Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable.
• Excellent ability to build relationships with clients and their internal teams.
• A strong track record of managing complex sustainability data sources and subsequently communicating approachable summaries and recommendations to stakeholders for decision-making.
• Experience working in a collaborative way with clients and other stakeholders to identify and solution for robust sustainability performance improvements, using data-backed rationale.
• Proven project management experience and excellent communication skills.
• Attention to detail and accuracy in qualitative and quantitative work.
• Ability to obtain buy-in and engagement from employees at all levels.

Location: On-site - London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!