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- Tasks: Manage admin systems and support the care home team to ensure smooth operations.
- Company: Abbeyfield provides high-quality residential and dementia care in a beautiful setting.
- Benefits: Enjoy generous paid leave, career development, gym discounts, and a medical cashback scheme.
- Why this job: Make a real difference in residents' lives while developing your admin skills in a supportive environment.
- Qualifications: Strong admin skills, familiarity with office procedures, and good communication abilities are essential.
- Other info: This is a 12-month maternity cover role with potential for extension or permanent contract.
The predicted salary is between 26000 - 27300 £ per year.
Speedwell Court is a beautiful, purpose-built home that provides an exclusive setting and high-quality residential and Dementia care to its elderly residents. Staff are committed to looking after the health and wellbeing of residents. This includes providing a range of activities to get involved with, serving delicious, nutritious meals and helping them to enjoy their lives to the fullest.
Please note: The position of Administrator is a 12-month fixed term contract, for maternity cover. There is however potential to extend this or take on a permanent contract. The contract is based on 40 hours a week and does include alternate weekend working.
Location: Speedwell Court, Mansbridge Road, West End, Southampton, SO18 3HW.
Pay: £12.50-£13.10 per hour.
The Role
You have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the service both safely and effectively. You will manage scheduled administration duties alongside responding to ad-hoc requests from residents, visitors, care home employees and Abbeyfield employees from other locations. You will maintain and manage accurate records in relation to the management of the home relating to finance, residents and employees. As the face and voice of the home, you will welcome and assist visitors, residents and employees, providing a welcoming reception service both face to face and over the phone, either dealing with queries yourself, or directing them to the relevant person. You will support your colleagues by providing an office function, covering responding to telephone calls, emails, faxes and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes and producing minutes and responding to requests for information. To enable your colleagues to work effectively and professionally, you will maintain adequate supplies of stationery, forms, promotional literature, uniforms and badges and assist with the co-ordination of repairs and maintenance.
Pay & Benefits
At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include:
- Generous paid leave
- Comprehensive induction
- Learning and career development opportunities
- Occupational sick pay
- Company pension
- Discounted gym membership
- Shop and save vouchers
- Free onsite parking
- Medical cashback scheme allowing costs of medical expenses (i.e. dental, opticians and much more) to be claimed back
- Opportunity to apply for a 'Blue Light Card' offering you discounts in various shops and restaurants etc.
About You
If you have strong administration skills, this job gives you the opportunity to use these strengths on a daily basis for a bigger purpose – to keep residents safe and happy. You must be experienced in administrative roles and be familiar with office procedures and systems. You will also be highly organised and able to work using your own initiative and unsupervised. Computer literate with a working knowledge of Word, Excel and email, you must also be able to demonstrate strong numeracy and literacy skills and be able to communicate and interact well with a wide range of people in varied situations.
Administrator - maternity cover employer: Abbeyfield Living
Contact Detail:
Abbeyfield Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - maternity cover
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of managing records, handling correspondence, and providing reception services will help you demonstrate your suitability during any interviews.
✨Tip Number 2
Highlight your experience in similar roles when networking or during informal conversations. Engaging with current employees or others in the industry can provide insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss how you handle multitasking and prioritising tasks effectively. Given the nature of the role, showcasing your organisational skills and ability to work independently will set you apart from other candidates.
✨Tip Number 4
Research Abbeyfield and their values, especially regarding care for residents. Being able to articulate how your personal values align with theirs can make a strong impression during interviews and show your genuine interest in the role.
We think you need these skills to ace Administrator - maternity cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative skills and experience. Focus on relevant roles where you've managed records, handled correspondence, or supported a team, as these are key aspects of the Administrator role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting the health and wellbeing of residents. Mention specific examples of how your organisational skills have positively impacted previous workplaces, especially in a care or community setting.
Highlight Relevant Skills: Emphasise your proficiency with office software like Word and Excel, as well as your strong numeracy and literacy skills. Provide examples of how you've used these skills in past roles to manage administrative tasks effectively.
Showcase Your Communication Abilities: Since the role involves interacting with a diverse range of people, highlight your communication skills. Share instances where you've successfully dealt with queries or provided excellent customer service, demonstrating your ability to be the welcoming face of the home.
How to prepare for a job interview at Abbeyfield Living
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Discuss specific tasks you've managed, such as record-keeping, handling correspondence, or managing supplies, as these are crucial for the role.
✨Demonstrate Strong Communication Abilities
As the face and voice of the home, effective communication is key. Be prepared to share examples of how you've successfully interacted with diverse groups, including residents, visitors, and colleagues, both in person and over the phone.
✨Emphasise Your Organisational Skills
The role requires a high level of organisation. Discuss how you prioritise tasks, manage your time effectively, and maintain order in your workspace. Providing examples of how you've handled multiple responsibilities can set you apart.
✨Familiarise Yourself with the Company Values
Research Abbeyfield's mission and values before the interview. Understanding their commitment to resident care and wellbeing will allow you to align your answers with their ethos, showing that you're a good cultural fit for the team.
