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- Tasks: As a Security Officer, you'll ensure safety, provide info, and maintain a professional environment.
- Company: Ward Security delivers top-notch security solutions across the UK with a focus on people and service.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance programme.
- Why this job: Join a friendly team that values growth, inclusivity, and offers career development opportunities.
- Qualifications: Must have an SIA licence, excellent communication skills, and at least one year of security experience.
- Other info: Flexible shifts and a commitment to employee wellbeing make this role stand out.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security.
You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Role Requirements:
- SIA License
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients.”
Why Work For Us? Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder.
We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - SE1 employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - SE1
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the facility you’ll be working at. Understanding these can help you demonstrate your knowledge during the interview and show that you're proactive about your role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family, focusing on clarity and professionalism. This will prepare you for the customer service aspect of the role, which is crucial for a Security Officer.
✨Tip Number 3
Research common emergency scenarios that security officers might face and think about how you would respond. Being able to articulate your thought process during the interview can set you apart from other candidates.
✨Tip Number 4
Network with current or former security professionals to gain insights into the role and the company culture. This can provide you with valuable information to discuss in your interview and show your genuine interest in the position.
We think you need these skills to ace Security Officer - SE1
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous security experience in your CV and cover letter. Mention specific roles and responsibilities that align with the job description, such as conducting ID checks, responding to emergencies, and providing customer service.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples of how you've effectively communicated in past positions. This could include handling conflicts, providing information to visitors, or writing reports.
Professional Presentation: Given the emphasis on maintaining a professional demeanour, ensure your application reflects this. Use a clean, professional format for your CV and cover letter, and consider your language and tone to convey professionalism.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Security Officer position. Mention your SIA licence and any relevant training or certifications that demonstrate your qualifications for the role.
How to prepare for a job interview at Ward Security Limited
✨Showcase Your Security Experience
Be prepared to discuss your previous roles in security. Highlight specific situations where you successfully managed security challenges or emergencies, as this will demonstrate your capability and experience in the field.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with both staff and visitors in past positions.
✨Maintain a Professional Demeanour
Dress appropriately for the interview and maintain a professional attitude throughout. This role requires a polished appearance, so make sure you reflect that in your interview presentation.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle conflict. Think of scenarios from your past experiences where you had to act quickly and resourcefully, and be ready to share those stories.
