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For Companies At a Glance
- Tasks: Lead accounts in crisis management and strategic communications for high-profile clients.
- Company: Join Hill+Knowlton Strategies, a global leader in strategic communication and brand transformation.
- Benefits: Enjoy a vibrant office with a rooftop terrace, flexible work options, and a dynamic team culture.
- Why this job: Develop your skills in a fast-paced environment while working with top-tier clients and industry experts.
- Qualifications: Seeking ambitious individuals with strong client handling and communication skills, preferably with issues management experience.
- Other info: Diversity, equity, and inclusion are core values that drive our innovative agency culture.
The predicted salary is between 43200 - 72000 £ per year.
Hill & Knowlton is a strategic and creative partner to drive breakthrough opportunities for growth and value creation, advance corporate strategy, and build reputation capital and resiliency. We’re a proven partner for business and brand transformation. A full-service global firm, we provide strategic communication, marketing and corporate affairs solutions distinguished by intelligence and creativity.
OUR TEAM
We are the first and only large agency to structure itself around sectors to deliver deep industry knowledge, supported by specialist areas of ideas and strategy, content creation and publishing. We expect our people to constantly evolve, reinvent their skills and set a new standard in the industry for their role, making our agency the perfect home for an ambitious self-starter. We work with high profile clients to help them build, protect and enhance their reputations and manage their risks effectively. Our clients include blue-chip brands, household names and FTSE 100 companies across all sectors.
THE ROLE & RESPONSIBILITIES
- Ability to thrive in a fast-paced and constantly changing environment.
- Will be responsible for leading accounts with work spanning longer-term issues preparedness and strategic communications to immediate crisis response.
- Some experience of financial management: responsible for fee recs, budget monitoring, revenue forecasting, fee negotiation, managing over-servicing levels, capacity planning across your accounts.
- The chance to develop your crisis and client counsel skills as part of one of the most respected issues teams in the industry, learning from some of the best practitioners in the field.
- The opportunity to work across a diverse portfolio of clients and industry sectors on a range of high-profile projects.
DESIRED ATTRIBUTES
- Intellectually curious with ambition, drive, and commitment to great results.
- A confident team player who can quickly build strong relationships within the team and across the agency and motivate a group of ambitious junior staff.
- Strong client handling skills; experience in delivering decisive counsel to senior clients.
- Issues management experience for B2B and/or B2C clients.
- Crisis communications or corporate issues/reputation management experience gained in an agency and/or in-house environment.
- Excellent written, verbal, and digital communications skills and the ability to work quickly to tight deadlines are essential.
- Strategic thinker, able to thrive in a fast-paced and constantly moving environment, who understands the broader world in which our clients operate and is interested in the news agenda.
OUR LONDON OFFICE
Burson employs over 300 people in the UK, and our stunning Southwark offices run over two floors as part of the larger WPP Campus, Rose Court. We have access to a beautiful roof terrace with panoramic views across London and a bar/restaurant area, which is a great spot for client meetings and socialising with the wider agency and other WPP OpCo’s.
DE&I
At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity. It also enables our agency to thrive and deliver brilliant work.
Account Director - Issues & Crisis employer: Hill+Knowlton Strategies
Contact Detail:
Hill+Knowlton Strategies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Issues & Crisis
✨Tip Number 1
Familiarise yourself with the latest trends in crisis communications and issues management. Being well-versed in current events and how they impact businesses will help you demonstrate your strategic thinking during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who work at Hill+Knowlton Strategies or similar agencies. Attend relevant events or webinars to build connections and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare specific examples of your past experiences in crisis management and client handling. Be ready to discuss how you've successfully navigated challenging situations and provided counsel to senior clients.
✨Tip Number 4
Showcase your ability to thrive in fast-paced environments by discussing any relevant projects where you had to adapt quickly. Highlight your problem-solving skills and how you can contribute to the dynamic nature of the role.
We think you need these skills to ace Account Director - Issues & Crisis
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Account Director - Issues & Crisis position. Tailor your application to highlight relevant experience in crisis communications and issues management.
Craft a Compelling CV: Your CV should clearly showcase your experience in client handling, financial management, and strategic thinking. Use specific examples that demonstrate your ability to thrive in fast-paced environments and your success in managing high-profile projects.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight your intellectual curiosity and ambition, and explain how your skills align with the agency's values of diversity, equity, and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in communications roles. A polished application reflects your professionalism.
How to prepare for a job interview at Hill+Knowlton Strategies
✨Showcase Your Crisis Management Skills
Be prepared to discuss specific examples of how you've handled crisis situations in the past. Highlight your strategic thinking and ability to remain calm under pressure, as these are crucial for the role.
✨Demonstrate Industry Knowledge
Research Hill & Knowlton and their clients thoroughly. Understand the current issues facing the industries they operate in and be ready to discuss how you can contribute to their reputation management strategies.
✨Emphasise Team Collaboration
As a confident team player, share experiences where you've successfully collaborated with others. Discuss how you motivate junior staff and build strong relationships within a team, as this is key to thriving in their environment.
✨Prepare for Financial Management Questions
Since the role involves financial responsibilities, brush up on your knowledge of budget monitoring and fee negotiation. Be ready to explain how you've managed budgets in previous roles and how you can apply that experience here.
