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- Tasks: Lead the Shared Services team, managing data administration and ensuring smooth operations.
- Company: Join a dynamic financial institution in London focused on innovation and collaboration.
- Benefits: Enjoy competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Be part of a transformative team that values inclusivity and drives operational excellence.
- Qualifications: Bachelor's degree required; strong organisational, communication, and analytical skills essential.
- Other info: Opportunity to influence change and enhance processes in a fast-paced environment.
The predicted salary is between 72000 - 108000 £ per year.
We are looking for a Director to lead our Shared Services team in London.
Duties and Responsibilities
- Responsible for RTB and CTB of the static data administration and sanction filtering for EMEA (MHBK and MHI).
- Obtain and manage the Company's reference data including Client (including SSIs), Instrument, Employee and Department data, plus other related general tables and calendars.
- Liaise with front office, middle office and Compliance to ensure relevant approvals have been granted.
- Ensure the effective running of BAU to ensure all day-to-day activities are completed, identifying operational issues, and taking steps to mitigate risk by enhancing operating processes & systems.
- Overall responsibility for the supervision of the team, including hiring, objective setting, appraisals, development, and retention.
- Engage in relevant governance forums/service meetings to report performance of the team and escalate issues.
- Ensure adherence to key performance indicators and Quality Assurance for the function.
- Promote an inclusive culture, breaking down silos and building a collaborative culture within the function.
- Partner with the business, risk functions, and other members of the operations leadership team to evolve the Shared Service operating model, evaluate the current state, and confirm the go-forward strategy.
- As a member of the Operations Leadership Team, drive consistency in operating standards across Operations.
- Take an active lead in the Operations change strategy and demonstrate commitment to change through delivery.
- Work closely with technology, establish required system enhancements, drive prioritization, and plan/manage change for the function.
Qualifications, Skills, and Experience
- Bachelors Degree or equivalent.
- Great organisational and time management skills.
- Excellent communication skills.
- Strong numerical and analytical skills.
- Customer-centric career experience.
- Demonstrable ability to innovate, support change and problem solve.
- Collaborative nature to contribute to a successful team performance.
- Sound knowledge of the Banking Industry.
- Maintain transparent communication to provide clear direction to the team.
- Strong decision-making skills to efficiently delegate tasks.
- Foster the spirit of teamwork and cohesiveness across the team.
- Motivate the team to complete tasks to a high standard.
- Empower individuals to take responsibility for their goals.
- Coach, mentor and develop the team in a positive and constructive manner.
Director - Shared Services Operations employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director - Shared Services Operations
✨Tip Number 1
Network with professionals in the banking and shared services sectors. Attend industry events or webinars to connect with potential colleagues and leaders who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the latest trends in shared services operations, particularly in the EMEA region. Understanding current challenges and innovations will help you demonstrate your knowledge during discussions.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving operational excellence. Be ready to share specific examples of how you've improved processes or led successful change initiatives in previous roles.
✨Tip Number 4
Showcase your collaborative skills by highlighting past experiences where you've worked cross-functionally. Emphasise your ability to break down silos and foster teamwork, as this is crucial for the role.
We think you need these skills to ace Director - Shared Services Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in shared services operations, particularly in static data administration and compliance. Use specific examples that demonstrate your leadership skills and ability to manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, such as managing reference data and driving operational change.
Highlight Key Skills: Emphasise your organisational, analytical, and communication skills in both your CV and cover letter. Provide examples of how you've successfully led teams and improved processes in previous roles.
Showcase Your Industry Knowledge: Demonstrate your understanding of the banking industry and shared services operations. Mention any relevant certifications or training that could set you apart from other candidates.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Showcase Your Leadership Skills
As a Director, you'll be expected to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate, coach, and develop individuals.
✨Demonstrate Your Analytical Abilities
Given the role's emphasis on data management and operational efficiency, be ready to discuss your experience with numerical analysis and problem-solving. Highlight specific instances where your analytical skills led to improved processes or outcomes.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like governance forums or operational strategies.
✨Emphasise Your Collaborative Nature
The job requires fostering an inclusive culture and breaking down silos. Be prepared to share examples of how you've successfully collaborated with different departments or teams to achieve common goals.
