HR & Talent Business Lead

HR & Talent Business Lead

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our global HR and Talent teams, shaping people strategies for success.
  • Company: Join Support Revolution, a fast-growing company transforming software support services.
  • Benefits: Enjoy remote work, competitive salary, generous leave, and personal development opportunities.
  • Why this job: Make an international impact while fostering a positive workplace culture.
  • Qualifications: 10+ years in senior HR roles with expertise in UK employment law required.
  • Other info: Fully remote position; flexible working from anywhere in the UK.

The predicted salary is between 43200 - 72000 £ per year.

Be the driving force behind our global people strategy!

About the role: We’re already global with teams across the UK, India, the US and beyond, and we’re scaling fast. That’s why we’re on the hunt for an HR & Talent Business Lead who’s ready to take charge of our People function and help shape the future of our workforce. In this powerhouse role, you’ll oversee both our HR and Talent Acquisition teams, guiding the way we hire, support, engage, and retain our people. You’ll report directly to the COO and be the go-to expert for all things people, culture, and compliance, while building scalable, high-performing frameworks that fuel our continued success. You’ll bring deep employment law expertise and the strategic foresight to turn business plans into people-first action. If you’re commercially savvy, people-powered, and ready to make an international impact, we want you on board! This full-time position is fully remote and can be based anywhere in the UK.

What you’ll be doing: As the HR and Talent Business Lead, you will:

  • Oversee the HR and TA teams across the UK, India, the US and beyond
  • Build and embed high-impact people strategies that scale with our global growth
  • Bring confident, expert-level oversight of employment law across the UK, India, and the US, ensuring best practice and compliance in all regions
  • Confidently handle sensitive or complex employee relations cases, providing expert guidance and resolution
  • Oversee policy creation, employment contracts, and documentation with full compliance and accuracy across all jurisdictions
  • Own career progression frameworks and lead our pay review cycles
  • Use data and analytics to inform decision-making, influence leadership thinking, and drive business outcomes
  • Drive initiatives that strengthen culture, well-being, and employee experience across a global workforce.

What you’ll bring: To be successful in this role, you should have:

  • 10+ years of senior HR experience leading both HR and Talent Acquisition functions, ideally within a global or multi-region environment
  • Strong business acumen and strategic mindset
  • Expert knowledge of UK employment law, with confidence in handling complex ER issues
  • Solid understanding of employment practices in India (USA experience is a bonus)
  • CIPD Level 7 or equivalent qualification (e.g. MSc HRM, SHRM-SCP, ILM/CMI Level 7)
  • Strong leadership, influence, and coaching skills – you lift others up while raising the bar
  • Experience working across multiple regions or with remote/global teams.

Interview process: Our hiring process is designed to be efficient and transparent. Here’s what to expect:

  • Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
  • Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
  • Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
  • Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks: We offer a competitive salary and a comprehensive benefits package, including:

  • Competitive Salary: We value your hard work with a competitive salary - to be discussed from the early stages of the recruitment process
  • Generous Annual Leave: Take plenty of time to recharge, plus extra days as you grow with us
  • Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days' leave per annum
  • Birthday Leave: Celebrate YOU by taking your birthday off
  • Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
  • Company Pension Scheme: Secure your future with our Company pension scheme
  • Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
  • Fully Remote Working Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
  • Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
  • Personal Development: We invest in you with tailored training and career growth
  • Employee Referral Scheme: Get rewarded for bringing great talent to our team.

About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

HR & Talent Business Lead employer: Support Revolution

Support Revolution is an exceptional employer that champions a people-first culture, offering a fully remote working model that allows you to thrive from anywhere in the UK. With a commitment to employee well-being, generous annual leave, and tailored personal development opportunities, we empower our team to grow alongside our fast-paced global expansion. Join us to make a meaningful impact in a forward-thinking environment where your expertise in HR and talent acquisition will be valued and celebrated.
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Contact Detail:

Support Revolution Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR & Talent Business Lead

✨Tip Number 1

Familiarise yourself with the latest trends in global HR practices. Since this role involves overseeing teams across multiple regions, understanding cultural differences and employment laws in the UK, India, and the US will give you a significant edge.

✨Tip Number 2

Network with professionals in the HR field, especially those who have experience in global or multi-region environments. Engaging with industry leaders can provide insights into best practices and may even lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented people strategies in previous roles. Highlighting your strategic mindset and business acumen will resonate well during the interview process.

✨Tip Number 4

Showcase your leadership skills by sharing stories of how you've influenced and coached teams in the past. This will demonstrate your ability to lift others up while driving high performance, which is crucial for this position.

We think you need these skills to ace HR & Talent Business Lead

Strategic HR Management
Employment Law Expertise
Employee Relations
Talent Acquisition Strategies
Data-Driven Decision Making
Leadership and Coaching Skills
Cross-Cultural Communication
Policy Development and Compliance
Performance Management
Change Management
Analytical Skills
Business Acumen
Remote Team Management
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 10+ years of senior HR experience, particularly in leading HR and Talent Acquisition functions. Emphasise your knowledge of UK employment law and any experience you have with international teams.

Craft a Compelling Cover Letter: In your cover letter, express your passion for shaping people strategies and your ability to handle complex employee relations cases. Mention specific examples of how you've successfully implemented HR initiatives in previous roles.

Showcase Leadership Skills: Demonstrate your strong leadership and coaching skills in your application. Provide examples of how you've influenced others and raised the bar in your previous positions, especially in a global context.

Highlight Data-Driven Decision Making: Discuss your experience using data and analytics to inform HR decisions. This is crucial for the role, so include specific instances where your insights led to improved business outcomes or enhanced employee experiences.

How to prepare for a job interview at Support Revolution

✨Showcase Your Strategic Mindset

As an HR & Talent Business Lead, it's crucial to demonstrate your strategic thinking. Prepare examples of how you've developed and implemented people strategies that align with business goals, especially in a global context.

✨Highlight Employment Law Expertise

Given the role's focus on compliance and employment law, be ready to discuss your knowledge of UK, Indian, and US employment laws. Share specific instances where you've successfully navigated complex employee relations issues.

✨Emphasise Leadership and Coaching Skills

This position requires strong leadership abilities. Prepare to talk about your experience in leading teams, coaching others, and fostering a positive workplace culture. Use examples that illustrate how you've uplifted team performance.

✨Prepare for Data-Driven Discussions

The role involves using data and analytics to inform decisions. Be prepared to discuss how you've used data to influence leadership thinking or drive business outcomes in previous roles. Bring examples of metrics you've tracked and their impact.

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