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For Companies At a Glance
- Tasks: Manage IT issues, provide Mac and Windows support, and handle network management.
- Company: Join a global fashion brand known for its innovative approach and vibrant culture.
- Benefits: Enjoy hybrid working options and potential contract extension after the initial period.
- Why this job: Be part of a dynamic team in a creative industry while enhancing your tech skills.
- Qualifications: Experience in Mac support, Windows support, and network management is essential.
- Other info: This is a 12-month contract role based in London.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled Mac Support Engineer for an onsite role with a global fashion brand. The successful candidate will be responsible for managing all IT-related issues at the site, including post-deployment issues, L2/L3 support, and network management.
Responsibilities:
- Mac support
- Windows desktop/laptop support
- Intune configuration
- OS build
- Network management (Switches, Routers, Access points)
If you are available and possess the relevant skills, please contact us for more details. Note: The contract is highly likely to be extended and will offer some hybrid working options after an initial settling-in period.
Mac Support Engineer employer: Simon James It
Contact Detail:
Simon James It Recruiting Team
g.archer@sjit.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Mac Support Engineer
✨Tip Number 1
Familiarise yourself with the specific IT systems and tools used by the fashion brand. Research their current technology stack, especially focusing on Mac support and network management, to demonstrate your understanding during interviews.
✨Tip Number 2
Network with professionals in the industry, particularly those who work in similar roles or for the same company. Attend relevant tech meetups or online forums to build connections that could help you get insights into the company culture and expectations.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills for both Mac and Windows environments. Be ready to discuss real-life scenarios where you've successfully resolved IT issues, as practical examples can set you apart.
✨Tip Number 4
Showcase your adaptability and willingness to learn about new technologies. Highlight any experience you have with Intune configuration or network management, as these are key components of the role and will demonstrate your readiness to take on the challenges.
We think you need these skills to ace Mac Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Mac support, Windows desktop/laptop support, and any relevant IT certifications. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that explains why you're a great fit for the Mac Support Engineer role. Mention your experience with Intune configuration, OS builds, and network management, and express your enthusiasm for working with a global fashion brand.
Showcase Relevant Skills: In your application, emphasise your skills in managing post-deployment issues and providing L2/L3 support. Include specific examples of how you've successfully resolved IT-related issues in previous roles.
Follow Application Guidelines: Ensure you upload your CV in the correct format (pdf/doc/docx) and within the 8MB limit. Double-check that all information is accurate and complete before submitting your application.
How to prepare for a job interview at Simon James It
✨Know Your Mac Inside Out
Make sure you have a solid understanding of macOS and its features. Be prepared to discuss troubleshooting techniques for common issues, as well as your experience with L2/L3 support.
✨Familiarise Yourself with Networking Basics
Since the role involves network management, brush up on your knowledge of switches, routers, and access points. Be ready to explain how you would handle network-related problems.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved IT issues. Highlight your approach to diagnosing problems and implementing solutions, especially in a fast-paced environment.
✨Ask Insightful Questions
Show your interest in the role by preparing thoughtful questions about the company's IT infrastructure and the specific challenges they face. This demonstrates your enthusiasm and helps you gauge if the role is the right fit for you.
