Technical Instructional Designer

What we are all about. It isn't often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn't just intellectually stimulating. We're a real team, collaborating and constantly engineering better solutions. We're ambitious, we think things through and we're on a mission to discover just how far we can go. Nearly half of our colleagues come from an ethnic or religious minority background. We're made up of people from 47 nationalities who speak over 20 languages. As a diverse mix of individuals, we make one big unstoppable team.

The opportunity. The Quantexa Academy offers comprehensive education designed to empower Customers and Partners in deploying, customizing, and utilizing the Quantexa Platform. Our goal is to support them in becoming self-sufficient and confident users of our solution. We provide certification programs, end-user training, resources, Community content, as well as instructor-led workshops and bootcamps.

What you will be doing:

• Create training materials for Quantexa’s Customers and Partners, covering the Platform’s deployment, customisation, and use across multiple industries.
• Carry out in-depth research of existing technical content and documentation, demos, online resources, and customer feedback.
• Work closely with Product and R&D Teams to understand new Platform’s features and capabilities, as well as technical pipelines and approaches.
• Maintain product ownership for their programs, ensuring they evolve, remain up-to-date, and align with technological advancements.
• Conduct discovery sessions with SMEs and coordinate an end-to-end instructional design process (ADDIE, Agile).
• Develop detailed storyboards and transform them into user-centric learning experiences.
• Create custom content for the Quantexa Community site and engage with the Community members to solve their queries.
• Deliver ILT training sessions to diverse audiences (travels might be required).
• Work on multiple projects simultaneously, delivering results within tight deadlines.
• Apply adult learning principles and instructional design methodologies to develop effective, evidence-based learning experiences.
• Contribute to the continuous improvement of the Team’s processes.

What you will bring:

• Proven experience in designing technical training content, preferably in a startup/scaleup environment.
• Relevant domains: FinTech, analytics, data science & engineering, software development, ML, LLMs, SaaS, etc.
• Very strong understanding of computer science.
• Knowledge of diverse data-related solutions and topics: Spark, Hadoop, Elasticsearch, ETL, ML, LLM, etc.
• Programming skills: Scala or Java (preferred), or Python (or any other object-oriented language).
• Strong understanding of learning theories and instructional design principles.
• Experience in using GenAI for content creation and individual productivity enhancement.
• Excellent project management skills, with the ability to work on multiple projects and adapt to changing priorities.
• Exceptional written and verbal communication skills, capable of conveying complex information clearly and concisely.
• Strong SME management skills.
• Instructor-Led Training delivery skills: impactful presentation, managing students’ engagement and attention, and active listening.

Nice to have:

• Industry experience in a non-training role (software development, FinTech, or similar).
• Strong editorial / copywriting skills.

Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits:

• Competitive salary.
• Company bonus.
• 25 days annual leave (with the option of buying up to 5 days, and rolling over up to 10), plus national holidays + your birthday off!
• Pension scheme with a company contribution of 6% (when you contribute 3%).
• Private Healthcare with AXA, including dental & optic cover.
• Life Insurance and Income Protection.
• Regularly bench-marked salary rates.
• Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave.
• Well-being days.
• Volunteer Day off.
• Work from Home Equipment.
• Commuter, Tech and cycle to work schemes.
• Octopus EV Salary Sacrifice scheme.
• Free Calm App Subscription #1 app for meditation, relaxation and sleep.
• Continuous Training and Development, including access to Udemy Business.
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy.
• Employee Referral Program.
• Team Social Budget & Company-wide Socials.

Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It’s all about you. We want you to feel welcome, valued, and respected—because it’s your individuality and passion that make you Q. We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know—we’re happy to assist. No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you’re a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.