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- Tasks: Join our L3 Service Support Team to analyse and resolve live defects.
- Company: Be part of a dynamic tech company focused on digital solutions.
- Benefits: Enjoy flexible working options, professional development, and a collaborative culture.
- Why this job: Great opportunity to enhance your tech skills while making a real impact.
- Qualifications: Experience with Java 8+, Spring Framework, and AWS services is essential.
- Other info: Ideal for self-starters eager to learn in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
You will be part of the L3 Service Support Team. Key responsibilities include:
- Analysis, fixing, triaging, and coordinating live defects, working closely with the development team.
- Ensuring and maintaining overall operational stability through pre-emptive health checks and daily checks.
- Performing root cause analysis of various issues and resolving them.
- Using systematic methods to triage, research, diagnose, and provide workarounds or solutions to technical and functional issues.
- Taking ownership of all queries/issues, coordinating with relevant departments for resolution, and following through until resolved.
- Adhering to response time and resolution time SLAs.
- Collaborating with a distributed team of developers, analysts, and business owners across all levels.
- Quickly grasping new concepts, with excellent problem-solving and communication skills.
Hands-on experience with Java 8 or above, writing Junits, Spring Framework, Spring Boot, relational databases like PostgreSQL, Git, Jenkins, understanding of microservices architecture, AWS services (ECS, EKS, S3, SQS), REST APIs, CI/CD, and Kubernetes.
Nice to have skills include: Docker, AWS API Gateway, Serverless technologies, BPM framework, Mustache templates, experience in large-scale integration projects, ELK stack, OpenStack platform.
Qualifications and qualities:
- A self-starter comfortable working in both process-driven and ambiguous environments.
- Experience and passion for working within Central Government and other sectors.
- Proven ability to work successfully with senior client stakeholders and end-users, building relationships and credibility.
- A passion for digital and technology, with a drive to learn and develop.
- Excellent written, presentation, and verbal communication skills with high attention to detail.
- Good organizational skills and the ability to work independently in a collaborative environment.
Java Developer/L3 Support employer: Qualient Technology Solutions UK Limited
Contact Detail:
Qualient Technology Solutions UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Java Developer/L3 Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Java 8, Spring Framework, and AWS services. Having hands-on experience or projects that showcase your skills in these areas will make you stand out during discussions.
✨Tip Number 2
Prepare to discuss your problem-solving approach in detail. Since the role involves triaging and resolving issues, be ready to share examples of how you've tackled complex problems in the past, particularly in a collaborative environment.
✨Tip Number 3
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your passion for digital technology by staying updated on industry trends and innovations. Being able to discuss recent developments in Java, cloud computing, or microservices architecture can show your enthusiasm and commitment to the field.
We think you need these skills to ace Java Developer/L3 Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Java, Spring Framework, and any other technologies mentioned in the job description. Use specific examples to demonstrate your problem-solving skills and ability to work in a collaborative environment.
Craft a Strong Cover Letter: In your cover letter, express your passion for technology and digital solutions. Mention your experience with L3 support and how you have successfully resolved technical issues in the past. Show that you understand the importance of operational stability and adherence to SLAs.
Highlight Relevant Skills: Clearly list your hands-on experience with Java 8 or above, relational databases, and AWS services. If you have experience with Docker or Kubernetes, make sure to include that as well. This will help you stand out as a candidate who meets the technical requirements.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with stakeholders or team members. This could be through successful project collaborations or presentations you've delivered.
How to prepare for a job interview at Qualient Technology Solutions UK Limited
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with Java 8 or above, Spring Framework, and other relevant technologies during the interview. Be prepared to discuss specific projects where you used these skills, as well as any challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Abilities
Since the role involves triaging and resolving issues, be ready to share examples of how you've approached problem-solving in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your analytical thinking.
✨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. Be prepared to explain complex technical concepts in a way that non-technical stakeholders can understand, showcasing your ability to build relationships with various team members.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world situations. Think about potential defects or issues you might encounter in the role and how you would approach them. This will demonstrate your readiness to take ownership of queries and coordinate effectively with other departments.
