At a Glance
- Tasks: Support the Oracle Service Cloud system, manage incidents, apply updates, and identify bugs.
- Company: Join a leading client based in Cheshire, known for innovation and excellence.
- Benefits: Enjoy fully remote work and flexible AD HOC arrangements with a competitive day rate.
- Why this job: Be part of a dynamic team, enhance your technical skills, and make a real impact.
- Qualifications: Strong experience with Oracle Service Cloud and incident management is essential.
- Other info: Refer a friend and earn £250 worth of vouchers if they get hired!
Oracle Service Cloud Consultant required for a leading client based in Cheshire. My client is currently seeking an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs. The ideal candidate will have strong technical capabilities, as well as experience using/supporting OSC in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements.
Key skills:
- Strong experience surrounding Oracle Service Cloud and incident application
- Extensive experience using/supporting Oracle Service Cloud in previous engagements
- Strong Technical and hands-on capability with Oracle Service Cloud
- Ability to understand a business and understand how the clients OSC is used to support the general running of the organisation
- Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues
- Ability to apply and run system updates
Oracle Service Cloud Consultant - OSC - Fully Remote employer: Crimson
Contact Detail:
Crimson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Service Cloud Consultant - OSC - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest features and updates of Oracle Service Cloud. Being well-versed in the current functionalities will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-paced field.
✨Tip Number 2
Network with professionals who are currently working with Oracle Service Cloud. Engaging in discussions on platforms like LinkedIn can provide insights into common challenges and solutions, which you can reference during interviews.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully identified and resolved bugs within OSC. Real-life examples will showcase your problem-solving skills and technical expertise, making you a more attractive candidate.
✨Tip Number 4
Since the role is fully remote, highlight your experience with remote work and how you manage your time effectively. Employers value candidates who can demonstrate self-discipline and productivity in a virtual environment.
We think you need these skills to ace Oracle Service Cloud Consultant - OSC - Fully Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle Service Cloud. Focus on specific projects where you've used OSC as an incident management tool, and detail any system updates or bug resolutions you've handled.
Craft a Strong Cover Letter: Write a cover letter that directly addresses the key skills mentioned in the job description. Explain how your technical capabilities and previous experiences make you a perfect fit for the role.
Showcase Relevant Experience: In your application, emphasise your hands-on experience with Oracle Service Cloud. Provide examples of how you've supported OSC in past roles, particularly in identifying bugs and applying system updates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Crimson
✨Showcase Your Technical Skills
Make sure to highlight your strong technical capabilities with Oracle Service Cloud. Be prepared to discuss specific instances where you've successfully supported or updated the OSC system, as this will demonstrate your hands-on experience.
✨Understand the Business Context
It's crucial to show that you understand how the Oracle Service Cloud supports the overall operations of a business. Prepare examples of how you've used OSC to enhance incident management and resolve issues effectively in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to incident management and bug identification. Practise articulating your thought process and the steps you would take to address these scenarios using OSC.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions about the company's use of Oracle Service Cloud and their expectations for the role. This shows your genuine interest and helps you gauge if the position aligns with your career goals.