At a Glance
- Tasks: Support clients through the remortgage process and manage high call volumes.
- Company: Join a reputable and progressive legal business in Hull.
- Benefits: Enjoy a salary of £24,000+, bonuses, hybrid working, and excellent office facilities.
- Why this job: Perfect for those seeking work-life balance with no weekends and full training provided.
- Qualifications: Customer service experience, strong communication skills, and attention to detail required.
- Other info: Start date in August with great progression opportunities and regular team socials.
The predicted salary is between 24000 - 33600 £ per year.
A new exciting Legal Assistant position to start in August! To work for a reputable and progressive business!
About Our Client
Are you currently working in hospitality or retail and looking to transfer your experience into an office-based role? Do you want to join a business that will provide full training and excellent progression? Would you like to have more work-life balance with no shift patterns or weekends? If so, please apply now. We are looking for Legal Assistants to start in August!
Job Description
As a Legal Assistant, you will support clients through the remortgage process, assisting with case handling and managing a high volume of calls from customers, banks, and third parties, ensuring each query is addressed to the highest standard. You will request and process documents, update the case management system, and work towards targets and service level agreements. If you are passionate about helping and supporting customers in busy environments, this role could be ideal for you!
The Successful Applicant
- Previous customer service experience from various backgrounds such as retail and hospitality.
- Excellent telephone manner and strong communication skills.
- Professional and personable, able to build and maintain relationships.
- Thrive in high-volume, customer-focused environments.
- Good attention to detail and organization.
- An excellent team player.
What's on Offer
- Salary of £24,000+ plus monthly bonuses.
- Reputable organisation in Hull within the Legal Sector.
- Full training provided.
- Excellent progression opportunities.
- Sponsorship for further legal qualifications.
- No shift patterns or weekends.
- Working hours from 9 am to 5:30 pm.
- Excellent benefits, hybrid working, and a central location with fabulous offices and facilities.
- Collaborative team environment.
- Regular incentives and socials.
- Start date in August.
Legal Assistant employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Assistant
✨Tip Number 1
Familiarise yourself with the remortgage process and legal terminology. This will not only help you understand the role better but also impress during any informal chats or interviews.
✨Tip Number 2
Highlight your customer service experience in your conversations. Since the role requires excellent communication skills, be ready to share specific examples of how you've successfully handled customer queries in high-pressure situations.
✨Tip Number 3
Network with professionals in the legal field. Attend local events or join online forums to connect with others who can provide insights about the role and potentially refer you to opportunities.
✨Tip Number 4
Prepare questions to ask during your interview that show your enthusiasm for the role and the company. Inquire about training opportunities and career progression to demonstrate your long-term interest in the position.
We think you need these skills to ace Legal Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially from hospitality or retail. Emphasise skills like communication, attention to detail, and teamwork, as these are crucial for the Legal Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your ability to thrive in busy environments. Mention how your previous experience has prepared you for this office-based role and express your enthusiasm for the opportunity.
Highlight Relevant Skills: In your application, specifically mention your excellent telephone manner and strong communication skills. Provide examples of how you've built and maintained relationships in past roles, as this is key for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Legal Assistant.
How to prepare for a job interview at Page Personnel
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service experience, be prepared to discuss specific examples from your background in retail or hospitality. Highlight how you handled challenging situations and maintained a positive relationship with customers.
✨Demonstrate Strong Communication Abilities
The position demands a professional and personable approach. Practice articulating your thoughts clearly and confidently. You might want to prepare for common interview questions that assess your communication skills, such as how you would handle a difficult client.
✨Emphasise Attention to Detail
As a Legal Assistant, attention to detail is crucial. Be ready to discuss how you ensure accuracy in your work. You could mention any relevant experiences where your organisational skills made a significant impact on your team's success.
✨Express Your Enthusiasm for the Role
Show genuine interest in the position and the company. Research the organisation beforehand and be ready to explain why you want to work there. This will demonstrate your commitment and help you stand out as a candidate who is eager to contribute.