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- Tasks: Lead the development of innovative IT services and manage cross-functional project teams.
- Company: Join Softcat, a £1 billion tech solutions company with a stellar reputation.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team culture.
- Why this job: Be part of a collaborative team that values creativity and individual perspectives.
- Qualifications: Experience in service-focused roles and analytical problem-solving is preferred.
- Other info: We support diverse applicants and provide necessary adjustments during recruitment.
The predicted salary is between 28800 - 48000 £ per year.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Development Team! Softcat's Service Development team is in place to develop, introduce and improve the IT services that we offer our customers. The role of the team is to research new potential service offerings and bring them to life by working with the wider organisation.
Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.
As a Service Development Product Manager, you will be pivotal in the development and delivery of the services roadmap. Within a cross-functional, self-managing project team, you will be the custodian of each service during its development, testing, and preview release, and will ensure that the service product is developed in line with the vision for it.
As Service Development Product Manager - Data, Automation & AI, you'll be responsible for:
- Researching new service requirements, deciding the features of new services, and formulating business cases for approval.
- Product managing any new services and service features that are approved.
- Communicating service development updates to key people within Softcat.
- Maintaining a thorough understanding of customer needs, the market, our competition, and future trends. This will feed into the services you develop.
- Owning and articulating the vision behind each service to the service development project team.
- Actively engaging the service development project team, building great relationships with all team members.
- Project managing the development of new services.
We'd love you to have:
- Experience working within an organisation focused on service(s).
- Experience of working on fast-paced projects.
- Experience of working in a highly analytical way to find creative solutions to challenges.
- Experience with Data, Automation and AI.
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.
You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/.
Service Development Product Manager employer: Jobtraffic
Contact Detail:
Jobtraffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Development Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in Data, Automation, and AI. This knowledge will not only help you understand the services we offer but also demonstrate your passion and commitment to the role during any discussions.
✨Tip Number 2
Network with current employees or professionals in the field. Engaging with them can provide insights into our company culture and the specific challenges faced by the Service Development Team, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with fast-paced projects. Be ready to share specific examples of how you've successfully managed projects and adapted to changing requirements, as this is crucial for the role.
✨Tip Number 4
Showcase your analytical skills by thinking of creative solutions to potential service challenges. Being able to articulate these ideas can set you apart and highlight your problem-solving abilities.
We think you need these skills to ace Service Development Product Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Development Product Manager. Familiarise yourself with the key tasks mentioned in the job description, such as researching new service requirements and project managing service development.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise any previous work in service-focused organisations, fast-paced projects, and your analytical skills, especially related to Data, Automation, and AI.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your background and skills make you a great fit for the Service Development Team at Softcat.
Showcase Your Teamwork Skills: Since the role involves working within a collaborative team, provide examples in your application that demonstrate your ability to build relationships and engage effectively with team members.
How to prepare for a job interview at Jobtraffic
✨Understand the Role
Make sure you have a clear understanding of the Service Development Product Manager role. Familiarise yourself with the responsibilities, especially around researching new service requirements and project managing development. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Analytical Skills
Since the role requires a highly analytical approach, prepare examples from your past experiences where you've used data to solve problems or develop new services. Highlight your ability to find creative solutions in fast-paced environments.
✨Emphasise Team Collaboration
Softcat values collaboration, so be ready to discuss how you've successfully worked within cross-functional teams. Share specific instances where you built strong relationships and engaged team members to achieve common goals.
✨Research the Company Culture
Familiarise yourself with Softcat's culture and values. Understanding their commitment to diversity, inclusion, and employee support will allow you to tailor your responses and demonstrate that you're a good fit for their team-oriented environment.
