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- Tasks: Ensure safety and security while providing excellent customer service.
- Company: Momentum Recruitment is a specialist in security recruitment across the EMEA region.
- Benefits: Enjoy free breakfast, parking, 23 days holiday, and company discounts.
- Why this job: Join a supportive team with ongoing training and a focus on personal development.
- Qualifications: Great customer service skills and conflict resolution experience are essential.
- Other info: Flexible shifts available, working 5 out of 7 days including weekends.
Rate of pay: £13.37 per hour (£27,809)
Hours: Days only (5 days from 7 on a rota basis, 9 hours between 6:30am - 6pm, including some weekends). 40 hours per week.
Locations: Basford, Nottingham NG7
Benefits: Free breakfast, free parking, 23 days holiday (plus bank holidays), uniform provided, company discounts.
We have permanent site-based positions available across London. These positions offer guaranteed hour contracts plus great benefits, including free breakfast, free parking and ongoing training and development.
Applicants should have great customer service and conflict resolution skills. Your duties will include:
- Providing a customer focused security presence
- Ensuring a safe and secure environment for staff and visitors
- Acting as a visual deterrent to crime and security incidents
- Monitoring CCTV systems
- Meeting and greeting customers in a friendly manner
- Security patrols of the store
- Work closely with store associates and the Store Manager
- Conducting internal investigations into stock loss, fraud and theft
- Monitoring security systems
- Key holding
- Report all security incidents in the store
You should be:
- Fully flexible to work 5 out of 7 days including some weekends. These will be 9 hour shifts between the times of 6:30am – 6pm.
- Strong conflict resolution skills
- Customer focused
- You will ideally have prior security experience or similar
Door Supervisor employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor
✨Tip Number 1
Familiarise yourself with the specific security protocols and customer service expectations in retail environments. Understanding these will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in conflict resolution or customer service roles. Be ready to share specific examples of how you've successfully handled difficult situations, as this is crucial for a Door Supervisor.
✨Tip Number 3
Network with professionals in the security industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position you're interested in.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across 5 out of 7 days, showing that you can accommodate this will make you a more attractive candidate.
We think you need these skills to ace Door Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and customer service. Emphasise any previous roles where you demonstrated conflict resolution skills or worked in a similar environment.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your flexibility to work the required hours and your commitment to providing a safe and secure environment for customers and staff.
Highlight Relevant Skills: In your application, clearly outline your skills related to security, such as monitoring CCTV systems, conducting investigations, and your ability to act as a visual deterrent to crime. Use specific examples from your past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a security role.
How to prepare for a job interview at Momentum Security Recruitment
✨Showcase Your Customer Service Skills
As a Door Supervisor, you'll need to demonstrate excellent customer service abilities. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Highlight Conflict Resolution Experience
Conflict resolution is key in this role. Be ready to discuss specific instances where you've effectively resolved conflicts or de-escalated tense situations, showcasing your ability to maintain a safe environment.
✨Familiarise Yourself with Security Protocols
Understanding security protocols and procedures is crucial. Research common practices in the industry and be prepared to discuss how you would apply them in real-life scenarios during the interview.
✨Demonstrate Flexibility and Commitment
Since the role requires working various shifts, including weekends, express your flexibility and willingness to adapt to the rota. This shows your commitment to the job and readiness to meet the company's needs.
