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- Tasks: Manage supplier relationships and ensure they align with business goals and compliance.
- Company: Join a leading organisation in London, focused on technology and innovation.
- Benefits: Enjoy a hybrid work model and the chance to influence key tech partnerships.
- Why this job: Be at the forefront of tech service management, driving value and innovation.
- Qualifications: 5+ years in supplier management or tech operations, with strong negotiation skills.
- Other info: This is a 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Location: London (Hybrid - 2/3 days in the office per week)
Duration: 12 Month (Fixed Term Contract)
Mentmore is exclusively partnered with a leading organisation based in London to recruit a strategic and experienced Supplier Relationship Manager. This is an exciting opportunity to take ownership of third-party Tech service provider relationships, ensuring these partnerships deliver maximum value, align with business goals, and meet compliance requirements.
The Role
As a key member of the Technology function, you will lead the development and execution of supplier relationship strategies. Your responsibilities will span commercial and operational oversight, risk mitigation, performance monitoring, and stakeholder engagement. This role is ideal for a supplier management professional with deep experience in Tech services and a strong commercial mindset.
Key Responsibilities
- Supplier Strategy & Governance: Design and implement strategies to manage and optimise supplier performance, mitigate risks, and align with business objectives.
- Roadmap Alignment: Ensure sourcing and renewal activities are closely tied to the organisation's target architecture roadmap.
- Contract & Commercial Management: Lead negotiations and manage supplier contracts, securing value for money and ensuring compliance with regulatory and legal standards.
- Performance Management: Define and monitor KPIs and SLAs for Tech suppliers, ensuring delivery against expectations.
- Operational Integration: Collaborate with internal Tech teams to ensure effective integration and operation of third-party services.
- Risk Management: Identify and mitigate risks, including data security, regulatory compliance, and operational resilience.
- Stakeholder Engagement: Serve as the main point of contact between internal stakeholders and suppliers, resolving issues effectively and diplomatically.
- Issue Resolution: Lead supplier engagement in response to service issues, ensuring timely and effective solutions.
- Continuous Improvement: Drive innovation and improvement initiatives to enhance service quality and efficiency.
- Financial Oversight: Collaborate with Finance and Technology teams to manage budgets, cost-saving initiatives, and procurement activities.
Skills & Experience Required
- 5+ years' experience in supplier relationship management or Tech operations, ideally within a professional services or complex organisational environment.
- Proven track record negotiating AI-related contracts with a focus on compliance with future regulations, such as the AI Act.
- Strong commercial acumen with deep knowledge of contract negotiation, supplier pricing, and cost management.
- In-depth understanding of Tech outsourcing, managed services, and third-party risk management.
- Exceptional stakeholder management skills, with the ability to influence and communicate effectively at all levels.
- Strong awareness of compliance, regulatory frameworks, and data residency considerations.
- Analytical mindset, able to interpret supplier performance data to drive decision-making.
- A proactive, solution-focused approach to resolving service issues and optimising delivery.
Please submit your CV for a confidential conversation.
Supplier Relationship Manager - Tech employer: Mentmore Recruitment
Contact Detail:
Mentmore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Relationship Manager - Tech
✨Tip Number 1
Familiarise yourself with the latest trends in supplier relationship management, especially within the tech sector. Understanding current challenges and innovations can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the tech industry, particularly those involved in supplier management. Attend relevant events or webinars to build connections that could provide insights or referrals for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed supplier relationships in the past. Highlight your experience with contract negotiations and compliance, as these are crucial for this role.
✨Tip Number 4
Research the company’s existing supplier relationships and any recent news related to their tech services. This knowledge will not only impress during interviews but also help you tailor your approach to align with their goals.
We think you need these skills to ace Supplier Relationship Manager - Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supplier relationship management and technology operations. Use specific examples that demonstrate your skills in contract negotiation, performance management, and stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your experience with AI-related contracts and your understanding of compliance and regulatory frameworks.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your ability to optimise supplier performance and drive continuous improvement initiatives. This could be in the form of cost savings or enhanced service quality.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mentmore Recruitment
✨Showcase Your Supplier Management Experience
Be prepared to discuss your previous roles in supplier relationship management, particularly in the tech sector. Highlight specific examples where you successfully negotiated contracts or improved supplier performance, as this will demonstrate your expertise and relevance to the role.
✨Understand Compliance and Regulatory Frameworks
Given the focus on compliance in the job description, brush up on relevant regulations such as the AI Act. Be ready to discuss how you've navigated compliance issues in past roles and how you would approach them in this position.
✨Demonstrate Stakeholder Engagement Skills
Prepare to share examples of how you've effectively managed relationships with various stakeholders. This could include resolving conflicts or ensuring alignment between internal teams and suppliers, showcasing your diplomatic skills and ability to influence others.
✨Highlight Your Analytical Mindset
Since the role requires interpreting supplier performance data, be ready to discuss how you've used data analysis to drive decision-making in your previous positions. Bring examples of KPIs or SLAs you've monitored and how they impacted supplier performance.
