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- Tasks: Lead our Reactive Maintenance team, managing diverse trades and ensuring smooth operations.
- Company: Join CC Cousins, a trusted name in facilities maintenance across Kent, London, and the Home Counties.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Be part of a growing company where your leadership makes a real impact on service delivery.
- Qualifications: Must have SMSTS, strong communication skills, and a full UK driving licence.
- Other info: This role offers hands-on experience in a dynamic environment with a focus on teamwork.
The predicted salary is between 40000 - 60000 £ per year.
Salary: £50,000
Monday to Friday
Full UK Driving Licence required
SMSTS highly advantageous to the role.
About Us: CC Cousins is rooted in traditional values and committed to delivering a comprehensive, personal service. We proudly serve the commercial and retail sectors across Kent, London, and the Home Counties, offering a wide range of services including drainage, plumbing, civil engineering, electrical work, landscaping, and much more.
The Role: We are seeking a Contracts and Operations Manager to lead our expanding Reactive Maintenance department, which delivers a wide range of multi-trade services. This is a key leadership role, requiring a strong understanding of building fabric and experience managing diverse teams across various trades. The successful candidate will oversee the day-to-day operations of our multi-trade engineers working throughout the South and Southeast of the UK. Our services range from plumbing and roofing to tiling and fire door installations, covering both minor repairs and large-scale projects. The role includes management of both planned maintenance and emergency reactive callouts. This is an excellent opportunity for a highly organised, hands-on professional to join a growing company and play a central role in its development. Salary negotiable DOE.
Responsibilities of the Contracts and Operations Manager:
- Overseeing the smooth running of our reactive multi-skilled teams and their day-to-day tasks
- Programming jobs including emergency call outs
- Liaising with clients and other team members
- Ordering materials
- Preparing RAMS and issuing permits
- Working on and understanding our bespoke management system
- Presenting toolbox talks and engineers meetings
- Invoicing jobs
- Liase via telephone call or face to face
- Complete site visits
- Providing ongoing support to the office team on a daily basis
Requirements:
- SMSTS
- Must be computer literate
- Strong communication and organisational skills
- Full driving licence
- Good team ethic
- Time management skills
Job Type: Full-time
Pay: From £50,000.00 per year
Contracts and Operations Manager employer: CC Cousins Ltd
Contact Detail:
CC Cousins Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts and Operations Manager
✨Tip Number 1
Familiarise yourself with the specific services offered by CC Cousins. Understanding their range of facilities maintenance solutions will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in reactive maintenance. This can provide you with valuable insights and potentially lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss your experience managing diverse teams and handling multi-trade projects. Be ready to share specific examples that highlight your leadership skills and ability to oversee operations effectively.
✨Tip Number 4
Brush up on your knowledge of RAMS (Risk Assessment Method Statements) and how they apply to the role. Being able to articulate your understanding of safety protocols and compliance will set you apart from other candidates.
We think you need these skills to ace Contracts and Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities maintenance and team management. Emphasise any previous roles where you oversaw multi-trade teams or managed operations, as this is crucial for the Contracts and Operations Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that align with the responsibilities listed, such as managing emergency callouts or liaising with clients. This is your chance to show your personality and passion for the industry.
Highlight Relevant Qualifications: Ensure you clearly list your qualifications, especially the SMSTS certification and any other relevant training. If you have experience with bespoke management systems or preparing RAMS, make sure to include that as well.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at CC Cousins Ltd
✨Showcase Your Leadership Skills
As a Contracts and Operations Manager, you'll be leading diverse teams. Be prepared to discuss your previous leadership experiences, how you motivate teams, and handle conflicts. Use specific examples to illustrate your management style.
✨Demonstrate Technical Knowledge
Familiarise yourself with the various trades involved in the role, such as plumbing, electrical work, and civil engineering. Be ready to discuss how your technical understanding can help in overseeing multi-trade operations effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding emergency callouts and job programming. Think of past situations where you successfully managed urgent tasks and be ready to share those stories.
✨Emphasise Communication Skills
Strong communication is key in this role. Prepare to explain how you liaise with clients and team members, and provide examples of how you've effectively communicated complex information in the past.
