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- Tasks: Join a dynamic team solving complex technical problems for major organisations.
- Company: InterSystems Worldwide Response Center supports customers with innovative solutions and technology.
- Benefits: Enjoy a rational schedule, training opportunities, and mentorship for career growth.
- Why this job: Be part of a collaborative culture that values problem-solving and continuous learning.
- Qualifications: BS in Computer Science or related field; programming experience and strong communication skills required.
- Other info: We are an equal-opportunity employer committed to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
The Worldwide Response Center is looking for developers to help our customer succeed in implementing our products. InterSystems Worldwide Response Center helps our customers succeed by solving problems.
As a developer support professional in the WRC:
- You manage the solution of complicated problems in complex technical environments.
- You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organisations, public and private.
- You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability, and performance.
- You own responsibility for solutions, decide the plan of attack, and are accountable for the results.
- You will grow your career and build your value.
- We provide training to hone your problem-solving and communication skills.
- You will be exposed to a broad range of technology.
- You will gain skills and confidence in driving high-leverage situations.
- You have the opportunity for constant learning.
- A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career.
- You will be challenged, so make sure a challenge is what you are looking for.
- You will work with a rational schedule. We don’t do burnout.
You need to have:
- BS in Computer Science, Engineering or hard Science.
- Programming experience.
- Enthusiasm for solving interesting problems.
- Experience with Unix/Linux or Windows environments a plus.
- Strong communication skills a must.
- Experience in the healthcare IT industry is valued.
We are an equal-opportunity employer and do not discriminate because of race, colour, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category.
InterSystems is an E-Verify Employer in the United States.
Senior Support Specialist employer: InterSystems
Contact Detail:
InterSystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Specialist
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as object-oriented programming, SQL, and high availability systems. Having a solid understanding of these areas will not only boost your confidence but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of complex issues you've resolved in previous roles. Be ready to discuss your thought process and the steps you took to arrive at a solution, as this aligns perfectly with the responsibilities of a Senior Support Specialist.
✨Tip Number 3
Network with professionals in the healthcare IT industry or those who work at InterSystems. Engaging with current employees on platforms like LinkedIn can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to demonstrate your communication skills, as they are crucial for this role. Practice explaining technical concepts in simple terms, as you may need to interact with clients who are not as technically savvy. This will show your ability to bridge the gap between technical and non-technical stakeholders.
We think you need these skills to ace Senior Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programming, problem-solving, and any specific technologies mentioned in the job description. Emphasise your communication skills and any experience in healthcare IT, as these are valued by the company.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for solving complex problems and your ability to work in a team. Mention your educational background in Computer Science or Engineering and how it aligns with the role of a Senior Support Specialist.
Showcase Relevant Projects: If you have worked on projects involving object-oriented programming, databases, or high availability systems, be sure to include these in your application. Describe your role and the impact of your contributions to demonstrate your capability.
Prepare for Technical Questions: Anticipate technical questions related to Unix/Linux or Windows environments, as well as problem-solving scenarios. Be ready to discuss your thought process and how you approach challenges, as this will be crucial during the interview stage.
How to prepare for a job interview at InterSystems
✨Showcase Your Problem-Solving Skills
As a Senior Support Specialist, you'll be tackling complex issues. Prepare examples of past challenges you've faced and how you resolved them. This will demonstrate your ability to think critically and approach problems methodically.
✨Familiarise Yourself with Relevant Technologies
Brush up on object-oriented programming, SQL, and any specific technologies mentioned in the job description. Being able to discuss these topics confidently will show your technical competence and enthusiasm for the role.
✨Highlight Your Communication Skills
Strong communication is key in this role. Be ready to explain technical concepts in simple terms, as you may need to assist clients who aren't as tech-savvy. Practising clear and concise explanations can help you shine during the interview.
✨Express Your Willingness to Learn
The position offers opportunities for growth and learning. Convey your eagerness to develop new skills and adapt to challenges. This shows that you're not just looking for a job, but are genuinely interested in building a long-term career.
