At a Glance
- Tasks: Support military training by deploying and maintaining equipment in various environments.
- Company: Join a leading provider of performance analytics for the defence sector, enhancing soldier training.
- Benefits: Enjoy hybrid working, 32 days annual leave, generous pension, and health care.
- Why this job: Be hands-on in a dynamic role that bridges technology and real-world applications.
- Qualifications: Strong IT/networking knowledge and ability to communicate effectively with diverse teams.
- Other info: Must be ex-military; travel required for deployments both in the UK and abroad.
The predicted salary is between 36000 - 54000 £ per year.
Do you enjoy being hands-on, working outdoors, and solving practical problems in real-world environments? If so, my client would like to hear from you.
My client delivers innovative performance analytics to the UK and international defence sectors. Their bespoke system supports soldiers during live training, collecting data that enhances individual and team shooting performance. They are now growing and looking for a Field Service Engineer who thrives in demanding environments and is comfortable bridging the gap between people and technology.
The ideal candidate would be someone who has a good understanding of communications systems and has the ability to carry out 1st and 2nd line repairs in the field, as well as being able to communicate with individuals at all levels from Pte’s through to Senior Officers when instructing them on the use of the equipment.
What You’ll Be Doing:
- Supporting military training exercises by deploying and maintaining company equipment in the UK and abroad
- Installing, configuring, and testing hardware/software systems in real-world environments
- Troubleshooting networks, systems and hardware on the ground—often with minimal support
- Delivering system briefings and basic training to soldiers and end-users in a clear, confident manner
- Acting as the link between engineering, operations, and front-line users
- Supporting wider operational needs, including network infrastructure, physical security systems, and kit maintenance
- Helping shape future tech by feeding back real-time user experience to the development team
What You’ll Bring:
- Strong IT/networking knowledge (IP, DHCP, VPNs, remote access, MDM tools)
- Confident diagnosing and fixing comms/networking issues in the field
- A methodical and proactive mindset with attention to detail
- Good communicator – able to engage with soldiers, engineers, and senior stakeholders alike
- Field-ready – comfortable working in austere or high-pressure environments
- Full UK driving licence
- Eligible for UK security clearance, SC Clearance
Bonus Points For:
- Experience in the military or working with defence sector clients
- Familiarity with systems like A-TAK, deployable networks (e.g. Unifi), JSON, Python, SQL
- Experience delivering training
- International deployment experience
Why Join my client?
- A values-led, veteran-aware employer committed to professional development
- A supportive environment where your service experience is understood and valued
They embrace hybrid working and the role will be office based typically 1-2 days a week, but you will be required to travel depending on contract and customer demands and may be deployed between 8 to 12 weeks a year both in the UK and possibly overseas, with an extra payment when on UK deployment and with overseas carrying a higher daily rate depending on locations.
In return they are offering an excellent starting salary, as well as 32 days annual leave (inc. bank holidays) which increases with service, generous pension, health care, life insurance, flexible working, generous learning and development opportunities. Vehicle options can be discussed during the interview process.
Field Service Engineer - Westbury + Travel employer: Ex-mil Recruitment Ltd
Contact Detail:
Ex-mil Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Westbury + Travel
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as IP, DHCP, and VPNs. Being able to discuss these topics confidently during your interview will demonstrate your technical knowledge and readiness for the role.
✨Tip Number 2
Leverage your military background by highlighting relevant experiences that showcase your ability to work under pressure and in demanding environments. Share specific examples of how you've successfully solved problems in the field.
✨Tip Number 3
Prepare to discuss your communication skills, especially in relation to training others. Think of instances where you've effectively instructed or briefed individuals at various levels, as this is crucial for the role.
✨Tip Number 4
Research the company’s values and mission, particularly their commitment to veterans. Showing that you align with their ethos can set you apart from other candidates and demonstrate your genuine interest in the position.
We think you need these skills to ace Field Service Engineer - Westbury + Travel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any military background and technical skills related to IT and networking. Emphasise your hands-on problem-solving abilities and any experience in high-pressure environments.
Craft a Strong Cover Letter: Write a cover letter that connects your military experience with the job requirements. Discuss your understanding of communications systems and your ability to train others, showcasing how you can bridge the gap between technology and users.
Highlight Relevant Skills: In your application, clearly outline your knowledge of IP, DHCP, VPNs, and other networking tools mentioned in the job description. Provide examples of how you've successfully diagnosed and resolved issues in the field.
Prepare for Interviews: If selected for an interview, be ready to discuss specific scenarios where you've had to troubleshoot or deliver training. Practice explaining technical concepts in a clear manner, as you'll need to communicate effectively with both soldiers and senior officers.
How to prepare for a job interview at Ex-mil Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your knowledge of IT and networking systems, such as IP, DHCP, and VPNs. Highlight any hands-on experience you have with troubleshooting and repairing communication systems in the field.
✨Demonstrate Your Communication Abilities
Since the role involves interacting with soldiers and senior officers, practice explaining technical concepts in a clear and confident manner. Think of examples where you've successfully communicated complex information to diverse audiences.
✨Emphasise Your Military Experience
Given that the company is looking for ex-military candidates, be sure to highlight your service background. Discuss how your military experience has equipped you with the skills needed to thrive in high-pressure environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Prepare examples of past experiences where you had to troubleshoot issues or deliver training under challenging conditions.