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- Tasks: Provide 2nd line support and manage server administration for a dynamic IT team.
- Company: Join Logistex, a forward-thinking company focused on robust tech solutions.
- Benefits: Enjoy hybrid working, competitive salary, career development, and employee ownership perks.
- Why this job: Be part of a supportive culture that values your skills and offers real impact.
- Qualifications: Strong experience with Windows OS, AD, and Microsoft 365 is essential.
- Other info: Participate in an on-call rota and enjoy flexibility in your work environment.
The predicted salary is between 28800 - 48000 £ per year.
Are you a hands-on tech expert who thrives in a fast-paced environment? Do you enjoy solving problems, managing infrastructure, and keeping systems secure and running smoothly? If YES, you could be the Infrastructure Engineer we are looking for!
What’s your focus as Infrastructure Engineer? You will be a key part of our IT Services team, providing 2nd line support to around 300 users across hardware, software, network, and telephony. You will take ownership of server administration - including backups, anti-virus, and security - while helping to deliver robust, secure infrastructure that keeps our business moving. You will be based at Kettering with hybrid home working and part of an on-call rota (1 week in 4).
Why join us?
- Competitive salary & on call payment
- Flexibility: Based in Kettering, Northants, this role offers a hybrid working option
- Career development opportunities
- Become a member of an Employee-owned trust
- Cycle to work scheme
- Option to buy additional leave
- Option to join Private medical insurance
What will you be doing?
- 2nd line support using ManageEngine ServiceDesk
- Manage backups, anti-virus, and server security
- Assist with DNS, DHCP, TCP/IP, and virtualisation platforms
- Provide user support across Windows 10/11, iOS and Android
- Participate in the on-call rota (1 in 4 weeks, 24/7 cover)
What do we need from you?
- Strong experience with Windows operating systems and AD
- Familiarity with DNS, DHCP, TCP/IP, and hybrid AD environments
- Experience supporting Microsoft 365 platforms
- A proactive approach to IT security and problem solving
Ready to be the backbone of our tech support and server infrastructure? Apply now to join our team as an Infrastructure Engineer and make a real impact at Logistex!
Infrastructure Engineer employer: Northampton Business Directory
Contact Detail:
Northampton Business Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as ManageEngine ServiceDesk and Microsoft 365. Being able to discuss your hands-on experience with these tools during an interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of past challenges you've faced in IT support. Be ready to explain how you approached these issues and what the outcomes were, as this will demonstrate your proactive approach to IT security and support.
✨Tip Number 3
Since the role involves working with a hybrid environment, be prepared to discuss your experience with both on-site and remote support. This will show that you can adapt to different working conditions and still provide excellent service to users.
✨Tip Number 4
Research our company culture and values, especially the employee-owned trust aspect. Being able to articulate why you want to work for us and how you align with our mission will make you stand out as a candidate who is genuinely interested in joining our team.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows operating systems, DNS, DHCP, TCP/IP, and Microsoft 365 platforms. Use specific examples to demonstrate your problem-solving skills and proactive approach to IT security.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of providing 2nd line support and managing server administration. Be sure to convey your readiness to contribute to their IT Services team.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you provided technical support or managed infrastructure. Highlight any achievements related to improving system security or efficiency, as these will resonate well with the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an Infrastructure Engineer.
How to prepare for a job interview at Northampton Business Directory
✨Show Your Technical Expertise
Be prepared to discuss your hands-on experience with Windows operating systems, Active Directory, and other relevant technologies. Highlight specific projects or challenges you've tackled that demonstrate your problem-solving skills.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities of the Infrastructure Engineer position. Be ready to explain how your background aligns with managing backups, server security, and providing 2nd line support.
✨Demonstrate Your Proactive Approach
Discuss examples where you took initiative in IT security or improved infrastructure processes. Employers appreciate candidates who can think ahead and implement solutions before issues arise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting abilities. Prepare to walk through how you would handle specific technical issues, such as network outages or server failures, to showcase your analytical thinking.
