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For Companies At a Glance
- Tasks: Lead strategic projects to drive growth and efficiency across multiple markets.
- Company: Join Pliant, a fast-growing fintech empowering businesses with innovative payment solutions.
- Benefits: Enjoy flexible remote work, competitive pay, and a company card for lunches and coffee.
- Why this job: Be part of a dynamic team shaping the future of fintech in a vibrant culture.
- Qualifications: 2-5+ years in consulting or fintech; strong analytical skills and an entrepreneurial mindset required.
- Other info: This hybrid role is based in London, offering a chance to influence global market strategies.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
ABOUT US
Since 2020, Pliant has been on a mission to empower companies to grow by providing a smart way to pay that scales with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack. Pliant is growing quickly. With our expansion into 25 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 170+ Plianteers come from 35 nationalities, and have offices in London, Vienna, and Helsinki, in addition to our global HQ in Berlin. To date, and as a Series B fintech, we've raised over $100M in equity financing from world-class investors such as PayPal Ventures, Motive, Speedinvest, et al, as well as over $200M in debt financing. We're just getting started and are looking for more people to join us on our journey!
ABOUT THE ROLE
We're looking for an ambitious, hands-on (Senior) Strategy & Operations Manager (m/f/d) to drive high-impact initiatives - some current examples include: scaling our UK business, expanding to the US, and contributing to broader strategic projects. This is a unique opportunity for a rising operations or strategy professional to shape how one of Europe's most dynamic fintechs grows its global market presence. Reporting into senior leadership, you will work cross-functionally across commercial, finance, product, and operations teams, owning strategic projects from ideation through execution. This is an ideal role for someone entrepreneurial who thrives on variety, is deeply analytical, and enjoys solving complex operational challenges in a fast-paced, scaling environment. This will be a hybrid role based in London.
WHAT YOU'LL DO
- Own Cross-Functional Strategic Initiatives: Identify, scope, and lead strategic projects that drive commercial growth, operational efficiency and business scalability across the EU, UK and US entities
- Drive Business Insights & Performance: Develop actionable insights through data analysis, market research, and performance tracking - helping inform key decisions around product, commercial strategy, operations, and finance
- Operational Excellence: Work hands-on with functional leaders to streamline key business processes, identify operational gaps, and implement scalable solutions across core functions such as customer onboarding, payments processing, credit management, and reporting
- Commercial & Market Growth Projects: Support UK / US leadership on go-to-market initiatives, new product rollouts, and partnership development - contributing to Pliant international growth
- Project Management: Own project timelines, track progress against key milestones, and ensure cross-team alignment on strategic priorities
- Executive Support: Prepare materials and analysis for Board, investor, or regulatory audiences as needed - helping ensure leadership decisions are grounded in robust data and insights
WHAT YOU'LL BRING
- 2-5+ years experience in management consulting, investment banking, strategy, operations, corporate development, venture-backed fintech, or high-growth startups
- Demonstrated ability to drive cross-functional projects with multiple stakeholders and moving parts
- Strong analytical and structured problem-solving skills; highly comfortable working with data and translating insights into actionable recommendations
- Entrepreneurial mindset and comfort with ambiguity - you bring structure and clarity to evolving priorities and thrive in dynamic environments
- Proven reliability and accountability - you consistently follow through on commitments and deliver high-quality work on time
- Excellent communication and interpersonal skills; able to influence and align diverse teams
- Experience in financial services, fintech, payments, lending, or a regulated environment is highly desirable
- Bachelor's or Master's degree in business, economics, finance, or a related field; MBA a plus but not required
WHAT WE OFFER
- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration
- Your choice of preferred OS, Windows or Mac
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Company card with a monthly allowance for lunches, coffee, etc. with co-workers
Strategy & Operations Manager (m/f/d) employer: infinnity financial technologies GmbH
Contact Detail:
infinnity financial technologies GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy & Operations Manager (m/f/d)
✨Tip Number 1
Familiarise yourself with Pliant's products and services. Understanding how their app and API-based solutions work will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of Pliant on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific challenges they face, which you can address in your discussions.
✨Tip Number 3
Prepare to discuss your experience with cross-functional projects. Highlight specific examples where you've successfully led initiatives that required collaboration across different teams, as this is a key aspect of the role.
✨Tip Number 4
Stay updated on trends in the fintech industry, especially regarding payment solutions and market expansion strategies. Being knowledgeable about current events will allow you to contribute meaningfully to conversations during the interview process.
We think you need these skills to ace Strategy & Operations Manager (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management consulting, strategy, or operations. Use specific examples that demonstrate your ability to drive cross-functional projects and deliver results.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your entrepreneurial mindset and analytical skills align with Pliant's mission and the responsibilities of the Strategy & Operations Manager position.
Showcase Your Analytical Skills: Provide examples in your application that showcase your strong analytical and problem-solving skills. Mention any experience you have with data analysis, market research, or performance tracking that can contribute to Pliant's growth.
Highlight Communication Skills: Since the role requires excellent communication and interpersonal skills, include instances where you've successfully influenced or aligned diverse teams. This will demonstrate your ability to work cross-functionally and support leadership effectively.
How to prepare for a job interview at infinnity financial technologies GmbH
✨Research Pliant Thoroughly
Before the interview, make sure to dive deep into Pliant's mission, values, and recent developments. Understanding their expansion plans and how they operate in the fintech space will help you tailor your responses and demonstrate genuine interest.
✨Prepare for Case Studies
Given the role's focus on strategy and operations, be ready to tackle case studies or situational questions. Practice structuring your thoughts clearly and analytically, as this will showcase your problem-solving skills and ability to think on your feet.
✨Highlight Cross-Functional Experience
Since the role involves working across various teams, emphasise any past experiences where you've successfully collaborated with different departments. Share specific examples that illustrate your ability to drive projects with multiple stakeholders.
✨Show Your Analytical Skills
Be prepared to discuss how you've used data analysis in previous roles to inform decisions. Bring examples of how your insights led to actionable recommendations, especially in fast-paced environments, as this aligns with what Pliant is looking for.
