Data Quality/Failsafe Assurance Administrator

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own. Our values can be summed up in one sentence. We are 'Trusted to provide inclusive, safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Probationary Period: All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.

Equality, Diversity, and Inclusion: South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual - we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.

Agile and Flexible Working: All our staff will have a work base. However, the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful. The Trust also welcomes staff to work flexibly and we would welcome the conversation at interview regarding flexible working.

Staff Benefits: The Trust offers a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can access things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.

Car Parking: The Trust currently has limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.

Job overview: West Midlands Child Health Information Service (WMCHIS) Birmingham Community Health Care Trust (BCHC) - Central Hub, in partnership with South Warwickshire NHS Foundation Trust (SWFT) - South Hub & Midlands Partnership NHS Foundation Trust (MPFT) - North Hub have secured the contract for West Midlands Child Health Information Service (WMCHIS) for 2023 - 2029. An exciting opportunity has arisen within SWFT for a Data Quality/Failsafe Assurance Administrator - Child Health South Hub. Covering the South of the West Midlands (Coventry, Warwickshire, Herefordshire & Worcestershire). This is a Fixed Contract Term for 12 months.

Main duties of the job: Have an excellent knowledge of using a variety of computer packages to include Excel and Word. You will be responsible for entering births, NIPE results, Neo-natal hearing screening, immunisations, the five universal health checks and ensuring all babies and children records are kept accurate on the Child Health Information system. Upload of school immunisations and development checks and running and sending of reports answering any telephone queries and distribution of post within the office. The successful applicant will report to the Deputy Child Health manager. The role will require the successful candidate to be able to manage their own workloads within the timeframes given and keep to deadlines as required. The successful candidate will develop excellent working relationships with colleagues in the North and Central West Midlands CHIS hubs, clinical teams, practice managers, health visitors and maternity units.

Person specification:

• Qualifications

• Essential criteria: Educated to GCSE level or equivalent. NVQ Business and Administration 3 or RSA 3. GCSEs in Maths and English.
• Desirable criteria: ECDL / MOST.

• Essential criteria: Relevant office / administrative experience. Customer care experience. Relevant experience of collecting, collating data, and creating reports. Previous experience of a job requiring numeracy. Relevant experience of working within a busy environment. Previous experience of NHS Patient Administration System or Child Health System. Proven experience of MS Office, MS Outlook, MS Excel.
• Desirable criteria: Relevant experience of using National Strategic Tracing Service (NSTS). Previous experience of working within the NHS.

• Essential criteria: Ability to demonstrate knowledge of recent NHS modernisation policies and strategies. Knowledge of NHS data standards. Knowledge of data analysis. Excellent attention to detail. Evidence of excellent analytical and judgement skills. Knowledge of Trust policies and procedures and understanding of Data Protection Act 1998 and patient confidentiality.

• Essential criteria: Ability to work under pressure and deliver against short timescales. Ability to prioritise and manage own workloads. Enthusiastic and motivated. Ability to work under own initiative, and work to tight deadlines. Accurate and methodical. Ability to project a professional, courteous image at all times.
• Desirable criteria: Ability to work flexible hours if required.

• Essential criteria: Ability to project a professional, courteous image at all times.

IMPORTANT INFORMATION: Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don’t want to miss out we recommend submitting your application as early as possible. The Trust uses an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs). Please check your TRAC account regularly and ensure your email is set up to accept messages so they don’t go into your junk/spam folder. We aim to shortlist all vacancies within 2 days of the vacancy closing, we will get back to all candidates ASAP. Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address. South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010. All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it’s a great way to help our patients, visitors and staff stay healthy. The Trust is part of a 'Foundation Group' through a strategic alliance with Wye Valley NHS Trust, George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. This partnership is great for the sustainability of all four organisations and allows us to share learning and maximise opportunities to ensure the delivery of high quality health and care services for our local populations.