Customer Service Administrator

Market 36 Recruitment are currently recruiting for a Customer Service Administrator for our client based in Braintree. The successful candidate must be a confident communicator both verbally and written. Roles & Responsibilities: * Making a high volume of outbound telephone calls * Handling a high volume of inbound telephone calls * Meeting with customers face to face * Assisting customers with any queries or requirements * Sales administration * Managing customer accounts * Building strong relationships * Adhering to compliance * Working as part of a small, busy team * Providing exceptional service to all customers * General administrative duties * Maintaining accurate notes on customer records * Working towards targets Skills, Knowledge & Experience: * Strong and confident communication skills * A desire to progress within the company/career * Proficient in the use of MS Office * Ability to work collaboratively as part of a small team * Ability to learn new skills on the job * Must have own transport due to company location * Previous customer service/office experience * Organised and able to work well under pressure Working hours are Monday – Friday 9am – 5pm. In return our client offers a starting salary up to £27,000 per annum, regular company incentives, and the opportunity to earn bonuses based on performance coupled with an excellent opportunity to progress within the company. Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates