Business Development Representative

Business Development Representative

Epicor is hiring a Business Development Representative (BDR) to drive new business opportunities through a mix of cold outreach and responding to warm leads via phone, email, social media, and other channels.

Duties & Responsibilities

• Perform outbound prospecting, including identifying targets, preparing outreach materials, executing outreach, and handing off qualified prospects to the sales team.
• Engage mid‑size to large businesses, targeting relevant roles such as C‑Level executives.
• Deliver qualifying leads and cultivate new prospects to help the sales team achieve revenue goals.
• Meet daily, weekly, and monthly scorecard metrics such as scheduled calls, completed calls, qualified opportunities, and closed deals.
• Conduct market research to support the Territory Managers in the field.
• Continuously learn Epicor’s applications, value proposition, and differentiation to enhance conversations.
• Enter data accurately into the customer relationship management software.

Knowledge, Skills & Abilities

• Excellent phone, written, and verbal communication skills.
• Ability to answer questions from prospects and customers about Epicor’s products, services, and implementation.
• Leadership experience and a desire to advance into future leadership roles.
• Preferred telephone sales experience, or solution‑selling experience in the software industry.
• Experience cultivating and managing leads in a sales pipeline through preliminary sales stages.
• Track record of attaining quota goals.

Qualifications

• Bachelor’s degree preferred.
• Degree in business management or marketing preferred.
• At least 1 year of customer service, call center, or inside‑sales experience.
• At least 1 year of experience in related industries such as manufacturing, distribution, retail, lumber, or automotive.
• Knowledge of marketing and sales principles.

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future‑ready by connecting people, processes, and technology. We’re proactive, proud, partners—whatever your career journey, we’ll help you find the right path.

Competitive Pay & Benefits

• Health and wellness benefits designed to support your overall well‑being.
• Internal mobility with 25% of positions filled internally.
• Career development including free LinkedIn Learning licenses and a mentoring program.
• Education support for geographically specific programs.
• Inclusive workplace fostering innovation and partnership.
• Work‑life balance policies encouraging time off.
• Global mobility support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued. If you have interest in this or any role, but your experience doesn’t match every qualification of the job description, that’s okay—consider applying regardless.

We are an equal‑opportunity employer.

Recruiter: Kai Lewis

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Software Development