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ServiceNow Developer

Cheltenham Full-Time No home office possible

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Introduction

In this role, you’ll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We Offer

Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us

Feedback and checkpoints throughout the year; no one off annual reviews here

A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications

Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks

A culture where your ideas for growth and innovation are always welcome

Internal recognition programs for peer-to-peer appreciation as well as from manager to employees

Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, 1 month paid paternity leave, 16 weeks fully paid maternity leave and an innovative maternity returners scheme

More traditional benefits, such as 25 days holiday, a gym discount scheme, online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your Role And Responsibilities

An Application Architect specialising in ServiceNow is responsible for assessing client business needs and recommending ServiceNow implementation solutions tailored to those requirements. They possess expertise in estimating, implementing, and managing ServiceNow tools, as well as integrating them with other systems in the ecosystem. This role includes leading ServiceNow implementation projects, managing effort estimation, planning, execution, conducting architectural analysis, and estimating infrastructure requirements.

Defines and details the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint.
Understands client\’s business challenges and offering solution to address business needs.
Recommends experience in designing workflows to implement business processes.
Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods.
Provides advisory to clients on their ServiceNow roadmap
Actively participates in understanding customer problems

Preferred Education

Bachelor\’s Degree

Required Technical And Professional Expertise

Extensive ServiceNow development experience
Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
Extensive experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices.
Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions.
Experience coordinating with other process and integration owners
Fluent and written English

As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.

Preferred Technical And Professional Experience

Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution.
Large program experience leading end-toend architecture and design
Experience helping customers deploy and see the value of the products they have purchased

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Design, Art/Creative, and Information Technology
Industries

IT Services and IT Consulting

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