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- Tasks: Manage daily operations and maintenance of our diverse truck and trailer fleet.
- Company: Join a dynamic team focused on efficient fleet management and customer service.
- Benefits: Enjoy 20 days holiday, loyalty bonuses, and a supportive work environment.
- Why this job: Be part of a crucial role that ensures safety and efficiency in transport operations.
- Qualifications: Experience with HGVs or a mechanical background is essential.
- Other info: Work Monday to Friday with occasional Saturday mornings; competitive salary offered.
The predicted salary is between 28000 - 34000 £ per year.
We are looking for an experienced fleet controller to oversee the everyday operations and maintenance of our truck and trailer fleet, which includes curtainsiders, box trailers, double deckers and more.
To qualify for this role do you have a confident understanding of HGVs and trailers, and or be from a HGV mechanical background.
Key Responsibilities
- Maintenance of Fleet and Equipment
- Ensure that planned maintenance is efficiently organised and documented using our fleet management platform
- Receive all vehicle and equipment breakdown and damage repair requests and take the appropriate action with our service agents, workshop or dedicated Mobile fleet support team
- Record all fleet maintenance activity accurately and efficiently using our fleet management software
- Ensure customers are advised of any issues regarding fleet maintenance or breakdowns.
- Liaise with all workshops, mobile and third-party engineers to organise fleet maintenance tasks.
- Receive all breakdown calls and allocate engineers/service agents accordingly.
- Ensure all fleet maintenance documentation is accurately entered into software programmes and databases for reporting and reference purposes.
- Answer telephone for fleet enquiries, responding to calls within remit of responsibility professionally and efficiently.
- In the event of vehicle breakdown organise recovery service and replacement vehicles.
- Maintain records for road tax and MOT schedules ensuring vehicles and trailers are compliant for road use.
- Control and approve repair costs, authorising vehicle warranty and maintenance repairs within financial control limits.
- Control costs without adversely affecting safety or customer service standards or the quality of the hire fleet
- Provide accurate reports to fleet and operational teams as requested to inform colleagues on agreed performance parameters.
- Be conversant and apply all organisational policies and procedures and the software systems used to access and support all processes.
- Report incidents which are documented in accordance with company policy.
- Reporting incidents that colleagues bring to your attention and vehicle off road reports
- Work as part of a team to ensure engagement and two way communication using all available methods, including electronic mail, team meetings and weekly operation meetings.
Reports Directly To: Operations Manager / Managing Director
Salary: £32,000 - £34,000
Hours of work: Monday – Friday 08:00 – 17:30 with 1 in 4 Saturday morning rota from 08:00 – 12:00.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years)
Fleet controller employer: Buchan and London Recruitment
Contact Detail:
Buchan and London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet controller
✨Tip Number 1
Familiarise yourself with our fleet management platform before applying. Understanding how to efficiently organise and document maintenance tasks will give you a significant edge during the interview process.
✨Tip Number 2
Brush up on your knowledge of HGVs and trailers, especially regarding maintenance and compliance. Being able to discuss specific issues or solutions related to these vehicles will demonstrate your expertise and confidence.
✨Tip Number 3
Prepare examples of how you've successfully managed breakdowns or maintenance schedules in previous roles. Sharing real-life scenarios can showcase your problem-solving skills and ability to handle pressure.
✨Tip Number 4
Network with professionals in the fleet management industry. Engaging with others can provide insights into best practices and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Fleet controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet management, HGVs, and maintenance. Use specific examples that demonstrate your understanding of the responsibilities listed in the job description.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Fleet Controller role. Mention your mechanical background and how it equips you to handle maintenance and operational tasks effectively.
Highlight Relevant Skills: In your application, emphasise skills such as organisation, communication, and problem-solving. These are crucial for managing breakdowns, liaising with engineers, and ensuring compliance with road regulations.
Showcase Your Knowledge: Demonstrate your knowledge of fleet management software and processes in your application. Mention any specific platforms you have used and how they helped improve efficiency in previous roles.
How to prepare for a job interview at Buchan and London Recruitment
✨Show Your Knowledge of HGVs
Make sure to demonstrate your understanding of HGVs and trailers during the interview. Be prepared to discuss specific models and their maintenance needs, as well as any relevant mechanical experience you have.
✨Familiarise Yourself with Fleet Management Software
Since the role involves using fleet management platforms, it’s a good idea to research common software used in the industry. If possible, mention any experience you have with similar systems to show you can hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle breakdowns or maintenance issues. Think of examples from your past experience where you successfully managed such situations and be ready to share them.
✨Emphasise Teamwork and Communication Skills
This role requires liaising with various teams and service agents. Highlight your ability to work collaboratively and communicate effectively, providing examples of how you've done this in previous roles.
