Head of Customer Engineering (London)
Head of Customer Engineering (London)

Head of Customer Engineering (London)

Whetstone Full-Time 80000 - 90000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team of engineers, develop analysts, and create tailored security solutions.
  • Company: Join a dynamic Managed Security Services Provider established in 2017 with 80 passionate employees.
  • Benefits: Enjoy holidays, pension plans, and exciting corporate perks with hybrid work options.
  • Why this job: Be part of a growing company making a real impact in cybersecurity while developing your leadership skills.
  • Qualifications: Experience in managing teams and a background in cybersecurity is essential.
  • Other info: This role is based in Waterloo with flexible hybrid working arrangements.

The predicted salary is between 80000 - 90000 £ per year.

Candidates should take the time to read all the elements of this job advert carefully. Please make your application promptly.

This role involves managing a team of five Engineers within the SOC team. Responsibilities include overseeing and developing SOC analysts, as well as designing and deploying solutions tailored to client needs.

The company is a Managed Security Services Provider, established in 2017, with a staff of 80 employees.

Salary range: £80,000-£90,000. Benefits include holidays, pension, and other perks.

Location: Waterloo/Hybrid

Head of Customer Engineering (London) employer: TSR Select

As a Managed Security Services Provider based in the vibrant area of Waterloo, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a focus on professional development and a supportive environment, we offer competitive salaries, generous benefits, and the opportunity to work on cutting-edge security solutions that make a real impact. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
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Contact Detail:

TSR Select Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Customer Engineering (London)

✨Tip Number 1

Familiarise yourself with the latest trends in cybersecurity and managed security services. Being knowledgeable about current threats and solutions will help you stand out during discussions.

✨Tip Number 2

Network with professionals in the cybersecurity field, especially those who work in SOC environments. Attend industry events or webinars to make connections that could lead to valuable insights or referrals.

✨Tip Number 3

Prepare to discuss your leadership style and experience managing teams. Think of specific examples where you've successfully developed team members or implemented effective solutions.

✨Tip Number 4

Research the company’s culture and values. Understanding their mission and how they operate will allow you to tailor your conversations and demonstrate that you're a great fit for their team.

We think you need these skills to ace Head of Customer Engineering (London)

Leadership Skills
Team Management
Cybersecurity Knowledge
Incident Response
Threat Intelligence
Security Operations Centre (SOC) Experience
Client Relationship Management
Solution Design and Deployment
Analytical Thinking
Communication Skills
Project Management
Technical Proficiency in Security Tools
Problem-Solving Skills
Adaptability to Changing Environments

Some tips for your application 🫡

Understand the Role: Carefully read the job advert to grasp the responsibilities and requirements of the Head of Customer Engineering position. Make sure you understand what the company is looking for in a candidate.

Tailor Your CV: Customise your CV to highlight relevant experience in managing teams and developing solutions in a security context. Use specific examples that demonstrate your leadership skills and technical expertise.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention how your background aligns with the company's mission and the specific needs of the SOC team.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at TSR Select

✨Understand the Company Culture

Before your interview, take some time to research the company's culture and values. This Managed Security Services Provider has been around since 2017, so understanding their mission and how they operate will help you align your answers with what they value.

✨Showcase Your Leadership Skills

As a Head of Customer Engineering, you'll be managing a team of engineers. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any experience you have in developing talent and fostering a collaborative environment.

✨Prepare for Technical Questions

Given the technical nature of the role, expect questions that assess your knowledge of security solutions and engineering practices. Brush up on relevant technologies and be ready to discuss how you've designed and deployed solutions tailored to client needs.

✨Ask Insightful Questions

At the end of the interview, make sure to ask thoughtful questions about the team dynamics, ongoing projects, and the company's future direction. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.

Head of Customer Engineering (London)
TSR Select
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