Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales teams by managing quotes, orders, and customer interactions.
- Company: Join VELUX Commercial, a dynamic division focused on daylight and ventilation solutions.
- Benefits: Enjoy competitive salary, enhanced pension, generous leave, and employee perks.
- Why this job: Be part of a collaborative team that values growth, innovation, and sustainability.
- Qualifications: A-level education or equivalent; strong communication and organisational skills required.
- Other info: Role based in Blyth or Glenrothes; occasional travel to other UK locations.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven and committed professional with a strong customer-first approach? Join us at VELUX Commercial as Multi-Product Sales Operations Advisor. Please note that this role can be based either at our Blyth site in Northumberland or the Glenrothes site in Fife, and all candidates must be within commuting distance of one of these locations. This role will be on a fixed-term basis for 8 months.
VELUX Commercial is a new division in the VELUX Group, established in 2019, and comprises the former JET, Vitral, VELUX Modular Skylights and COXDOME organisations. Today, VELUX Commercial operates as one company with more than 1100 people in 11 countries and offers support to building professionals throughout the entire process from specification to delivery and maintenance of daylight and ventilation solutions for industrial, commercial, and public buildings.
As a Multi-Product Sales Operations Advisor, you will support both internal and external sales teams by expertly managing quotations, orders, and customer interactions across the full product range.
Your challenges:
In this role, you will join our VELUX Commercial Sales Operations team in GB&I, which is dedicated to putting the needs of our customers first. Our team is characterised by a growth mindset, informal tone, and open-door culture. As a team, we offer as well as accept help and feedback and make sure we have fun together.
This role involves engaging with customers to clarify requirements, preparing accurate quotes, processing orders in ERP/CRM systems, and flexibly supporting the busiest product areas. It also includes providing basic technical assistance and handling general sales administration to ensure smooth project execution and customer satisfaction.
What You Will be Doing:
- Work closely with the Inside and external sales teams.
- Become an expert in quoting & ordering across our full range of products.
- Support in whichever product area of Sales Operations is busiest at any given time.
- Engage with customers upon receipt of quote requests to clarify their requirements and establish necessary return dates.
- Prepare and finalise quotations prior to sending them to customers.
- Effectively manage project margins.
- Clarify, finalise and enter orders into our ERP systems.
- Manage incoming enquiries using the company CRM system.
- General sales administration as required.
- Offer a basic level of technical assistance to architects, main contractors and end users.
- Handling/making incoming/outgoing phone calls, emails and postal enquiries to/from Architects & Main Contractors.
- Responding to enquiries or passing relevant information to the internal and external sales teams.
- Carry out any other tasks as may be reasonably requested in relation to your role.
Person Specification
Essential Criteria:
- ‘A’ level education (or equivalent)
- Highly organised and self-disciplined with excellent planning skills and the ability to focus on the right things at the right time
- Strong communication and interpersonal skills
- Ability to develop professional working relationships at all levels
- Strong computer literacy skills; Microsoft Office Packages or similar
- Ability to effectively manage key stakeholders within a global matrix organisation
- Robust and resilient attitude towards challenges and change
- Full UK driving license
- Passport
Desirable Criteria:
- Educated to degree level or equivalent
- Strong networking skills
Please note that, as part of the role, occasional travel will be required to our other UK location (approx. 2-3 times per year).
What you get in return:
- Competitive salary
- Enhanced pension scheme
- Generous annual leave (and additional days for long service)
- Holiday buy scheme
- Company laptop
- Employee perks platform
Your opportunities:
At VELUX Commercial, we strive to create a fulfilling and impactful work environment for everyone. Become part of a strong team, embrace our entrepreneurial spirit, and align with a meaningful purpose. Join us and give your career a bright future.
Be part of a strong team – Work alongside 1,100 colleagues from 11 European countries, who value open conversations, teamwork and thrive on collective success. We strive to promote an inclusive and collaborative workplace where everyone feels heard, respected and valued.
Embrace the entrepreneurial spirit – Thrive in a dynamic and informal setting with a short route from idea to execution. We encourage our people to take initiative and offer plenty of room for personal and professional growth.
Align with a meaningful purpose – Take your chance and contribute to building brighter and more sustainable indoor spaces that create well-being for both people and the planet.
Application and contact:
We are looking forward to receiving your CV. We will review applications and conduct interviews on an ongoing basis, so don’t wait to apply.
VELUX Commercial is committed to promoting an environment of respect and understanding, encouraging diversity, and eliminating discrimination by providing equality of opportunity for all. We are also committed to creating and maintaining an inclusive and accessible workplace for all – if you are invited to participate in the interview process and require any adjustments, please let us know.
If you would like to know more about VELUX Commercial, please visit www.commercial.velux.com.
Multi- Product Sales Operations Advisor employer: VELUX
Contact Detail:
VELUX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi- Product Sales Operations Advisor
✨Tip Number 1
Familiarise yourself with VELUX Commercial's product range and services. Understanding their offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of VELUX Commercial on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your experience with ERP and CRM systems, as these are crucial for the role. Be ready to share specific examples of how you've used these tools to manage customer interactions or sales processes effectively.
✨Tip Number 4
Showcase your communication skills by practising common interview questions related to customer service and sales operations. Being articulate and confident in your responses will leave a positive impression on the interviewers.
We think you need these skills to ace Multi- Product Sales Operations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Multi-Product Sales Operations Advisor role. Emphasise your customer-first approach, organisational skills, and any experience in sales operations or administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of VELUX Commercial that resonate with you, such as their commitment to sustainability and teamwork, and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as strong communication, computer literacy, and the ability to manage stakeholders. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at VELUX
✨Show Your Customer-First Approach
Since the role emphasises a strong customer-first approach, be prepared to share examples of how you've prioritised customer needs in previous roles. Highlight your ability to engage with customers and clarify their requirements effectively.
✨Demonstrate Organisational Skills
The job requires excellent planning and organisational skills. During the interview, discuss how you manage multiple tasks and deadlines, especially in a sales operations context. Use specific examples to illustrate your ability to stay organised under pressure.
✨Familiarise Yourself with ERP/CRM Systems
As you'll be processing orders and managing enquiries through ERP and CRM systems, it’s beneficial to mention any relevant experience you have with these tools. If you're not familiar, do some research on common systems used in sales operations to show your willingness to learn.
✨Embrace the Team Spirit
VELUX Commercial values teamwork and an informal culture. Be ready to discuss how you work collaboratively with others and how you handle feedback. Share experiences where you contributed to a positive team environment or helped colleagues achieve their goals.
