At a Glance
- Tasks: Welcome guests and provide exceptional service in a vibrant club environment.
- Company: Join The Tytherington, a premier country club focused on member experience and team values.
- Benefits: Enjoy perks like free health club access, discounts, bonus holidays, and a fun work atmosphere.
- Why this job: Be part of a caring team that values respect and ambition while making a positive impact.
- Qualifications: Must have great communication skills, attention to detail, and a professional, welcoming attitude.
- Other info: Part-time role with opportunities for growth and development within the company.
Receptionist β The Tytherington
Job Type: Part Time 24 hours per week
The Club Companyβs mission is to be unquestionably the UKβs premier collection of country clubs and we understand that the bedrock of any successful business is its people, how they treat each other, their customers and how they live and breathe our values day in, day out.
With a warm and welcoming atmosphere, our clubs are set in beautiful locations with an inspiring mix of sporting, leisure and wellbeing facilities offering a feel-good experience to members and guests. Our clubs are an exceptional venue to work and enjoy.
Our CARE values β Caring, Ambitious, Respectful and Energised β are designed to guide and inspire our team every day. Our team members ensure that our clubs are places that people love to visit. Because our customers are a huge part of what makes our clubs so special, we place them at the heart of everything we do.
We are looking for a talented, enthusiastic and hard working individual who enjoys working under pressure. The successful applicant will report to the Reception Manager and will be expected to deliver exceptional service to both Club Members and visitors alike.
Must have good attention to detail, great communication skills, be professional, welcoming and willing to work shifts.
Our amazing employee benefits:
In addition to a competitive salary, we offer an excellent range of staff benefits, including
- Fun and professional work environment
- Complimentary use of health club, group exercise classes and golf facilities
- Competition play for team members with a golf handicap
- Bonus holiday days
- Generous Hotel Offers and Discounts when you stay at our hotels
- 70% off meals on duty
- 25% off food, retail and spa treatments at other times
- Discounted membership for a friend or your family membership
- Free Parking
- Uniform provided
- Learning and Development programs
- Employee Assistance Programme
- Opportunities to grow and develop within the group
- Cycle to Work scheme
- Wagestream β a money management app that gives you access to a percentage of your pay as you earn it
- Smile Seeker Recognition and Reward Scheme
- Paid Volunteer Day β This is an annual one day paid day off for employees who are volunteering for a charity or charity event (subject to conditions).
Contact Detail:
The Club Company Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist - Macclesfield, Cheshire
β¨Tip Number 1
Familiarise yourself with The Club Company's CARE values: Caring, Ambitious, Respectful, and Energised. Demonstrating an understanding of these values during your interactions can show that you align with the company culture.
β¨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being a receptionist requires excellent verbal skills, so being able to articulate your thoughts clearly will help you stand out.
β¨Tip Number 3
Visit the club if possible, or check their social media pages to get a feel for the atmosphere and the type of clientele they serve. This knowledge can help you tailor your approach when speaking with the hiring team.
β¨Tip Number 4
Prepare to discuss how you handle pressure and provide examples from past experiences. The role requires working under pressure, so showcasing your ability to remain calm and efficient will be crucial.
We think you need these skills to ace Receptionist - Macclesfield, Cheshire
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Receptionist position. Tailor your application to highlight how your experience aligns with their expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or reception roles. Mention specific examples where you demonstrated great communication skills and attention to detail.
Showcase Your Personality: The Tytherington values a warm and welcoming atmosphere. Use your application to convey your enthusiasm and personality. Share why you are passionate about providing exceptional service to members and visitors.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at The Club Company
β¨Embrace the CARE Values
Familiarise yourself with the company's CARE values: Caring, Ambitious, Respectful, and Energised. During the interview, demonstrate how you embody these values in your previous roles, especially in customer service situations.
β¨Showcase Your Communication Skills
As a receptionist, strong communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Be sure to speak clearly and confidently during the interview.
β¨Highlight Your Attention to Detail
The role requires good attention to detail. Think of specific instances where your attention to detail made a difference, whether it was in managing bookings or ensuring a welcoming environment for guests.
β¨Prepare for Shift Work Questions
Since the position involves working shifts, be ready to discuss your availability and flexibility. Show enthusiasm for the role and express your willingness to adapt to the club's needs.