Senior Product Trainer

Senior Product Trainer

Southampton Full-Time 39600 - 66000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead product training across the UK, ensuring top-notch delivery and continuous improvement.
  • Company: Join a pioneering company focused on smart, low carbon heating solutions.
  • Benefits: Enjoy a competitive salary, company vehicle, health plans, and early Friday finishes.
  • Why this job: Be part of a mission-driven team, enhancing skills while making a positive impact on sustainability.
  • Qualifications: Proven experience in corporate training, with relevant qualifications in training and electrical fields.
  • Other info: Travel required across the UK, with accommodation covered for business trips.

The predicted salary is between 39600 - 66000 £ per year.

Our client is at the forefront of developing highly efficient and smart connected products in our quest towards achieving the electrification of heat and low carbon home heating solutions.

Reporting to the Head of Technical and Training, you will be responsible for product training for the full range of products. Taking ownership for the product training requirements of the business, continually reviewing how, when, where and what training to deliver, driving best practice and continuous professional development. Developing specialisms in Heat pumps, delivering a world class training proposition.

There will be travel throughout the UK in this role, it is anticipated you will be available to travel to Hampshire regularly to head office and for meetings and induction (accommodation paid for).

Main Duties

  • Manage the UK training budget ensuring cost efficiency and return on investment.
  • Delivering World class training solutions to Key accounts and a diverse customer base.
  • Supporting the development and delivery of the strategic training roadmap for the business.
  • Design and develop effective product training and content, confidently delivering in all training methodologies, to ensure we offer a blended learning approach, driving best practice and enhancing the learner experience.
  • Travel around the United Kingdom as required, to deliver product-related training, ensuring a professional, impactful and prompt service.
  • Create & deliver CPD presentations/training to encourage and meet personal development plans.
  • Ensure all educational material is relevant, prepared to a high standard and published onto the training platform, ensuring availability to the relevant audience.
  • Facilitate seminars, workshops and individual training sessions as required, supporting customers and 3rd party installers/repair engineers.
  • Provide support to new product development based on lessons learnt from customers, employees, 3rd party installers/repair engineers.
  • Develop managers and others to deliver training as required.
  • Monitor employee performance and customer response to product training, identifying any actions to drive continuous improvement.
  • Work to agreed objectives & KPI’s, exceeding them where possible.

Skills and Knowledge

  • Proven, strong experience in product training as a corporate trainer.
  • Experience of effective teaching methodologies and tools.
  • A good understanding of Learning Management Systems.
  • Experience of content creation for use in an LMS, including Adobe, Microsoft Office.
  • Experience in creating E-learning, Webinar and Seminar training material/content.
  • Be confident in the creation of tutorial videos.
  • Excellent communication, presentation and public speaking skills.
  • Good negotiation and customer management skills.
  • Experience in delivering training to varying audiences.
  • University Degree and a post-graduate qualification in training, CIPD. Other suitable and relevant qualifications will also be considered.
  • Have/hold a recognised training qualification.
  • Have/hold a recognised electrical qualification.
  • Have experience with electric heating & household appliances.
  • Have a good understanding of Electrical & Mechanical engineering.
  • NICEIC – able to develop and deliver training to heat pump training in line with or equivalent to LCL, BPEC and NICEIC up to level 3.

Salary and Benefits

  • Up to £55K.
  • Company vehicle will be supplied – this is a van due to the nature of the role.
  • Health Cash Plan.
  • Reward Plans.
  • Employee Assistance Programme.
  • Values Awards.
  • Pension Scheme.
  • Early Friday Finish.

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Contact Detail:

Workshop Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Product Trainer

✨Tip Number 1

Familiarise yourself with the latest trends in heat pump technology and low carbon heating solutions. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.

✨Tip Number 2

Network with professionals in the product training and electrical engineering sectors. Attend relevant workshops or seminars to meet potential colleagues and learn more about the industry, which can give you an edge in discussions.

✨Tip Number 3

Prepare to discuss your experience with Learning Management Systems (LMS) and content creation tools. Be ready to share specific examples of how you've successfully delivered training in various formats, as this is crucial for the role.

✨Tip Number 4

Showcase your public speaking and presentation skills by practicing in front of peers or through online platforms. Being able to confidently deliver training sessions will be key to impressing the hiring team.

We think you need these skills to ace Senior Product Trainer

Product Training Expertise
Teaching Methodologies
Learning Management Systems (LMS)
Content Creation Skills
Adobe Suite Proficiency
Microsoft Office Proficiency
E-learning Development
Webinar and Seminar Facilitation
Video Tutorial Creation
Excellent Communication Skills
Public Speaking Skills
Negotiation Skills
Customer Management Skills
Experience with Diverse Audiences
University Degree
Post-Graduate Qualification in Training (CIPD)
Recognised Training Qualification
Recognised Electrical Qualification
Knowledge of Electric Heating & Household Appliances
Understanding of Electrical & Mechanical Engineering
NICEIC Certification or Equivalent

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in product training and any relevant qualifications. Emphasise your skills in effective teaching methodologies, content creation, and your understanding of Learning Management Systems.

Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention specific examples of how you've successfully delivered training solutions and improved learner experiences in previous roles.

Showcase Relevant Experience: When detailing your work history, focus on your experience with electric heating and household appliances. Highlight any roles where you developed training materials or delivered training to diverse audiences.

Prepare for Potential Questions: Anticipate questions related to your training methodologies and how you measure the effectiveness of your training. Be ready to discuss your approach to continuous improvement and how you handle feedback from trainees.

How to prepare for a job interview at Workshop Recruitment

✨Showcase Your Training Experience

Make sure to highlight your previous experience in product training. Discuss specific methodologies you've used and how they have positively impacted learner engagement and retention.

✨Demonstrate Your Content Creation Skills

Prepare to discuss your experience with Learning Management Systems and content creation tools. Bring examples of training materials you've developed, such as e-learning modules or tutorial videos, to showcase your capabilities.

✨Emphasise Communication Skills

As a Senior Product Trainer, excellent communication is key. Be ready to demonstrate your public speaking skills and how you adapt your communication style for different audiences during the interview.

✨Discuss Continuous Improvement

Talk about how you monitor training effectiveness and gather feedback for continuous improvement. Share examples of how you've adapted training based on learner feedback or performance metrics.

Senior Product Trainer
Workshop Recruitment
Location: Southampton
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