Chief of Staff, CTO (London)

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

We’d look for this person to be in the London office at least once per week.

The Role: We’re looking for a trusted partner to support our CTO in scaling and shaping the future of our Tech organisation. As the Chief of Staff to our Chief Technology Officer (CTO), you will work closely with leaders across our engineering, data, and security functions—a group comprising around 700 people. You’ll be a key member of the CTO’s leadership team, which includes our VPs of Engineering, Head of Data & ML, and Chief Information Security Officer. Together with the leadership team, you'll help steer critical initiatives, support the CTO in decision-making and ensure operational excellence across the group.

What you’ll work on:

• Partnering with our People and Hiring teams to drive engagement, diversity and hiring across the Tech group.
• Overseeing CTO Office operations in partnership with our Finance and Risk teams, including workforce planning, budgeting, and governance.
• Leading or supporting high-impact, often ambiguous projects that require discretion, cross-functional alignment, and fast execution.
• Ensuring the CTO is well-prepared for meetings and interactions with regulators, investors, journalists, board members, and employee forums.
• Providing leverage to the CTO through input on priorities, decision support, organisation design, and leadership challenges.

You should apply if you are:

• Proven ability to drive outcomes in environments where influence, collaboration, and consensus-building are essential.
• Technically fluent, with a good understanding of distributed systems and cloud infrastructure.
• Passionate about building diverse, inclusive, and high-performing teams.
• Skilled in stakeholder management and confident in thoughtfully challenging and supporting colleagues to reach better outcomes.
• Experienced in budget management and confident interpreting financial statements.
• Comfortable context-switching while balancing both depth and breadth.
• Organised, detail-oriented, and thorough in execution.
• An excellent communicator, both written and verbal.

What’s in it for you:

• Competitive salary + equity + stock options & benefits.
• This role will be based in our London office.
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.
• And much more, see our full list of benefits.

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.