Head of Quality Improvement

Detailed job description and main responsibilities.

Staff benefits:

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• Fuel Genie Fuel Cards (for applicable roles)

Person specification:

Essential criteria:

• Degree in health / social care, improvement, change management subject or similar applicable subject matter.
• QI qualification or equivalent experience

Essential criteria:

• Experience of project and programme management techniques and tools
• Proven experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
• Detailed understanding of all aspects Improvement Science
• Improvement Methods such as Improvement Kata Model for Improvement, Lean, collaborative models, PDSA and process mapping
• Experience and/or understanding of successfully operating in and delivering priorities in a partnership environment.
• Experience of leading and managing change effectively including guiding others to cope with operating in an agile, changing environment and dealing with opposition to change.
• Extensive experience of involvement in front line delivery of multiple quality improvement programmes and initiatives.
• Teaching teams and groups in a classroom style environment
• Significant experience presenting quality improvement metrics and progress to large groups of customers using appropriate media.

Desirable criteria:

• Experience of successful organizational change management in a complex environment, preferably in a health or care setting
• Considerable experience of running collaboratives to support improvement

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks. The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities.

If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we would love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications:

A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges. We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship:

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 09/04/2025 that impact the health and care sector.

Do you have experience outside the NHS? We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

Please note, this vacancy may be closed at any time if sufficient applications have been received.