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- Tasks: Lead digital transformation and online growth for a premium workspace solutions company.
- Company: Join a design-led firm known for quality and innovation in workspace solutions.
- Benefits: Enjoy a salary up to £65k, 25 days leave, annual bonus, and training opportunities.
- Why this job: Shape the company's digital future while mentoring a talented team in a dynamic environment.
- Qualifications: Proven experience in digital and eCommerce growth, with expertise in platforms like Shopify or Magento.
- Other info: Position based in High Wycombe, mostly on-site but flexible discussions are welcome.
The predicted salary is between 46800 - 78000 £ per year.
Our client is a well-established and design-led company in the premium workspace solutions sector looking for a Senior Digital & eCommerce Manager to lead its digital transformation and online growth. With a strong reputation for quality and innovation, and an expansive showroom showcasing leading global brands, this business is now focused on taking its digital presence to the next level.
This is a strategic and hands-on leadership role, responsible for owning the digital agenda across eCommerce, performance marketing, customer experience, and lifecycle management. You’ll play a key part in shaping the company’s digital future, using data-driven insights to deliver meaningful growth while mentoring a small but capable team.
What you’ll do:
- Own and manage the eCommerce P&L to meet revenue and profit targets
- Lead the development and implementation of a comprehensive digital growth strategy
- Drive pricing and promotional initiatives to increase sales and margin
- Conduct competitor and market analysis to inform strategic decisions
- Lead conversion rate optimisation (CRO), including A/B testing and UX/UI enhancements
- Oversee digital channels including SEO, PPC, email, social, and affiliates
- Manage and optimise digital marketing budgets to maximise ROI
- Implement lifecycle and retention marketing strategies to boost CLTV
- Lead CRM strategy and segmentation to enhance customer targeting
- Collaborate with internal teams to ensure compelling, accurate product listings and site content
- Ensure the eCommerce platform is scalable, secure, and high-performing
- Manage agency relationships and external partners for best-in-class delivery
- Stay ahead of digital trends, identifying new tools and channels to support growth
Who you are:
- You have proven experience leading digital and eCommerce growth in a product-led business
- Hands-on expertise with eCommerce platforms (e.g. Shopify, Magento)
- Strong understanding of performance marketing, CRM, and analytics tools
- Confident managing budgets, targets, and a cross-functional team
- Data-driven and results-oriented with a focus on customer experience
- Knowledge of B2B and high-value DTC markets, especially within furniture or interiors, is desirable
- Experience with platforms such as Craft CMS, Moz, Ruler Analytics, and Onepage CRM
- You are an innovative thinker who embraces new technology and digital trends
Logistics: High Wycombe, UK (Mostly on site but open to discussion)
More details:
- Salary of up to £65k
- 25 days annual leave (plus 3-day Christmas shutdown), increasing with tenure
- Opportunity to shape and grow the digital team
- Annual company bonus
- Workplace pension
- Onsite parking
- Access to industry-specific training and development
Senior Digital and Ecom Manager employer: Up World
Contact Detail:
Up World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital and Ecom Manager
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital marketing. This role requires a strong understanding of performance marketing and customer experience, so being up-to-date with industry developments will help you stand out.
✨Tip Number 2
Showcase your hands-on experience with eCommerce platforms like Shopify or Magento. Be prepared to discuss specific projects where you've successfully driven digital growth and how you managed budgets and targets.
✨Tip Number 3
Highlight your analytical skills by discussing how you've used data-driven insights to inform strategic decisions in previous roles. Being able to demonstrate your ability to conduct market analysis and optimise conversion rates will be crucial.
✨Tip Number 4
Prepare to talk about your leadership style and how you've mentored teams in the past. This position involves managing a small team, so showcasing your ability to inspire and guide others will be key to landing the job.
We think you need these skills to ace Senior Digital and Ecom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital and eCommerce management. Focus on achievements that demonstrate your ability to lead growth strategies, manage budgets, and optimise customer experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and how your skills align with the company's goals. Mention specific examples of past successes in similar roles, particularly in managing eCommerce platforms and driving performance marketing.
Showcase Data-Driven Insights: Emphasise your experience with data analytics tools and how you've used insights to inform strategic decisions. Provide examples of how you've successfully implemented conversion rate optimisation or lifecycle marketing strategies.
Highlight Leadership Experience: Since this role involves mentoring a team, be sure to include any leadership experience you have. Discuss how you've developed team members and collaborated with cross-functional teams to achieve digital objectives.
How to prepare for a job interview at Up World
✨Showcase Your Digital Expertise
Make sure to highlight your hands-on experience with eCommerce platforms like Shopify or Magento. Be prepared to discuss specific strategies you've implemented in the past that led to measurable growth.
✨Demonstrate Data-Driven Decision Making
Since this role focuses on using data-driven insights, come equipped with examples of how you've used analytics tools to inform your marketing strategies. Discuss any A/B testing or CRO initiatives you've led.
✨Understand the Competitive Landscape
Research the company and its competitors before the interview. Be ready to share your thoughts on their digital presence and suggest potential areas for improvement based on your market analysis.
✨Emphasise Leadership and Team Collaboration
This position involves mentoring a team, so be prepared to discuss your leadership style. Share examples of how you've successfully managed cross-functional teams and collaborated with internal stakeholders to achieve common goals.
