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- Tasks: Manage daily operations of our temporary workforce and ensure client satisfaction.
- Company: Join one of the UK's fastest-growing recruitment agencies, known for its dynamic culture.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for career growth.
- Why this job: This role offers hands-on experience in account management and a chance to make an impact.
- Qualifications: 1 year of account management experience and strong communication skills required.
- Other info: Immediate start available; full UK driving licence needed.
The predicted salary is between 28000 - 30000 £ per year.
Location: Sherburn In Elmet
Salary: £28k - £30k per annum DOE
Hours: 40 hours a week (flexibility required)
Start Date: Immediate
Staffing Match is seeking an experienced and proactive Onsite Account Manager to join our team in Sherburn In Elmet. This is an exciting opportunity to take on a pivotal role, managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives.
Responsibilities:
- Operational Focus
- Proactively manage operational issues in line with client requirements, KPIs, and Staffing Match processes.
- Maintain a pool of fully compliant staff ready to meet bookings.
- Ensure performance targets, service level agreements (SLAs), and regulatory requirements are consistently met.
- Monitor and manage compliance targets and procedures.
- Recruit, train, and manage Staffing Match Account Coordinators as needed.
- Ensure timely and accurate completion of administrative duties, including payroll.
- Client & People Focus
- Build and maintain strong relationships with clients, line managers, and the temporary workforce.
- Achieve KPIs as set out in the SLA and address any client queries promptly.
- Understand client recruitment needs and collaborate with the resourcing team to develop effective strategies.
- Manage attendance, handle holiday and absence requests, and conduct RTW interviews in line with policies.
- Conduct regular new starter reviews and escalate any issues to senior management.
- Recruitment & Process Focus
- Coordinate recruitment efforts with the resourcing team to ensure an effective temporary workforce.
- Deliver induction processes to ensure new starters understand their roles and receive appropriate support.
- Handle all administrative duties accurately and efficiently, with a focus on quality.
- Ensure all relevant client checks are completed before assigning candidates to roles.
Key Skills:
- Minimum 1 year of account management experience.
- Strong verbal and written communication skills.
- Client-facing abilities with a natural aptitude for building relationships.
- Problem-solving skills and the ability to manage expectations.
- Attention to detail and ability to work under pressure.
Desirable:
- Knowledge of logistics or manufacturing.
- Full UK driving licence required.
Key Behaviours:
- High energy, enthusiasm, and drive to succeed.
- Flexible and adaptable to varying shift patterns.
- Innovative, results-driven, and self-motivated.
- Team player with strong initiative and leadership skills.
- Approachable and capable of motivating others.
If you're ready to elevate your career and join one of the UK's fastest-growing recruitment agencies, apply now for immediate consideration!
Onsite Account Manager employer: Staffing Match
Contact Detail:
Staffing Match Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Account Manager
✨Tip Number 1
Familiarise yourself with the logistics and manufacturing sectors, as having knowledge in these areas can set you apart. Research common challenges faced by companies in these industries and think about how you can address them in your role.
✨Tip Number 2
Network with professionals in account management and recruitment. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and operational issues in the past. Highlight your problem-solving skills and ability to meet KPIs, as these are crucial for the role.
✨Tip Number 4
Showcase your leadership abilities by thinking of ways you can motivate and support a team. Be ready to share your approach to training and managing staff, as this will demonstrate your capability to handle the responsibilities of the Onsite Account Manager.
We think you need these skills to ace Onsite Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in operational roles. Emphasise your ability to manage client relationships and meet KPIs, as these are crucial for the Onsite Account Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams or projects in the past, and how those experiences align with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, make sure to highlight key skills such as strong communication, problem-solving abilities, and attention to detail. These traits are essential for the Onsite Account Manager role and should be evident in your written application.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail and commitment to quality.
How to prepare for a job interview at Staffing Match
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Onsite Account Manager. Familiarise yourself with operational issues, KPIs, and compliance targets that are crucial for the role. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As this role involves building relationships with clients and managing a temporary workforce, be prepared to discuss your experience in client-facing situations. Share examples of how you've successfully managed expectations and resolved conflicts in the past.
✨Demonstrate Problem-Solving Abilities
Be ready to provide specific examples of challenges you've faced in previous roles and how you overcame them. Highlight your problem-solving skills and your ability to think on your feet, as these are essential for managing operational issues effectively.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the company and the role. Ask about the team dynamics, the company's growth plans, or how success is measured in the position. This not only helps you gather important information but also demonstrates your proactive approach.
