HR Officer

JRRL is looking for a Human Resources Officer to join a friendly and busy HR team of a successful financial services client based in London. This is an excellent opportunity to work as part of an effective HR team delivering a comprehensive and professional service across the business.

As the HR Officer, you will provide advice and guidance to managers on a range of company policies and procedures, including recruitment, training and routine employee relations matters such as performance and capability, absence, disciplinary and flexible working applications. You will also participate in a range of key HR activities including performance/salary and PRP reviews, ensuring they run smoothly and are completed within designated timescales, and you will take ownership for the end-to-end operational processes to support them. You will also conduct Company Inductions and Exit Interviews.

In addition, you will be involved in facilities, including health and safety.

• Deal with various HR queries across the business
• Build strong business relationships through the provision of excellent service and support to line management on a wide range of HR issues
• Advise line managers on policy and procedures ensuring consistency and compliance
• Participate in the conduct of disciplinary/grievance investigations
• Manage end to end recruitment campaigns with a focus on quality of hire and culture fit
• Conduct interviews as part of the selection and exit processes, providing candidate feedback to managers and internal candidates as appropriate
• Support the business in meeting CPD requirements including sourcing appropriate cost-effective development solutions
• Design and write training material and deliver bespoke courses to meet the needs of the business
• Source appropriate, cost-effective development solutions to meet needs identified with the corporate plan
• Build and manage relationships with external providers, negotiating on contractual terms and ensuring the quality of service and cost effectiveness
• Participate in developing departmental goals, objectives and systems and work proactively to continually improve the quality and timeliness of HR departmental processes
• Use HRIS to access, input and compile data
• Ensure employee records are maintained
• Contribute to ongoing HR initiatives and projects as required
• Assume other responsibilities as assigned by line manager/Senior HR Officer
• Maintain knowledge of UK employment law and HR best practice
• Travel to other offices as required

• CIPD qualified or equivalent
• Able to demonstrate HR knowledge and experience
• End to end recruitment experience across multiple levels and roles
• Experience of using HRIS ideally Workday
• Proven experience in handling basic ER cases
• Good understanding of employment law
• Understands the clients' business and develops a partnership approach to problem resolution
• Displays confidence and assertiveness in discussions and the ability to influence decision making
• Initiative to drive forward HR processes and shape new projects
• Able to evidence the practice of a high level of confidentiality
• Understands company and departmental objectives and priorities and works to meet them
• The ability to effectively communicate in all forms at all levels within an organisation
• Results orientated – able to focus on specific targets and demonstrate target achievement
• Capable of producing high quality work in a flexible, fast paced environment
• Demonstrates a ‘can do’ attitude
• Remains positive despite difficulty, disappointment and when under pressure
• Good computer skills in a Microsoft Windows environment
• Builds rapport with colleagues
• Is aware of personal development needs and raises issues with manager to help improve effectiveness
• Takes on board comments about development needs and is always willing to learn

This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.

Hours: 9am to 5:15pm

Benefits: 24 days’ holiday, Life Assurance, Private Medical, Performance Related Bonus, Interest Free Season Ticket Loan