Technical Business Analyst, Managing Consultant

Are you a problem solver with keen attention to detail? Are you able to act as a bridge between Business and IT to derive requirements and drive large scale transformations? Does the idea of working for different clients on complex business-critical IT projects excite you? If yes, then read on!

At Credera, we are passionate about helping clients deliver complex, business-critical IT transformation projects. Our clients are some of the biggest names in industry and our projects are every bit as challenging as you’d find in any large consulting firm.

Here’s what you will do:

• As a Technical Business Analyst, you will work with Credera clients and colleagues to lead a team of Business Analysts to translate customer requirements and business intent into functional and non-functional requirements.
• Collaborate with users and stakeholders ensuring alignment of requirements with strategic goals and outcomes.

Hours:

This is a permanent role within our Consulting function. We consider flexible ways of working, that allow the best outcomes for our people and clients. Working closely with our clients is key to successful outcomes and so travel both UK and international may be required.

Responsibilities and Skills:

• Collaborating with stakeholders to define scope, objectives, and deliverables and managing expectations.
• Lead teams and coordinate business analysis activities (covering data, process and technical solution analysis) and workshops to gather, challenge and validate business and technical requirements using business analyst and design thinking techniques.
• Lead the development, prioritisation and maintenance of product backlogs (including epics, user stories / requirements) with an eye for the detail.
• Ensure that business analysis activities and requirements are aligned with organisational strategies and objectives.
• Articulate user experiences through developing user persona, storyboards, customer journey maps.
• Identify changes to operating models and any business change required to support technical delivery and change.
• Identify improvements to the analysis process, techniques and methods and present improvements/ suggestions to colleagues and senior management.
• Manage client stakeholders and maintain client relationships with peers in client organisations.
• Oversee and ensure compliance with industry and client change management standards and policies.
• Motivating, supervising and mentoring business analysts and providing guidance and support.

Skills:

• Strong analytical and problem-solving skills in complex environments.
• Excellent communication, facilitation and interpersonal skills.
• Leadership and team management skills.
• Recent experience in business analysis and leading others in business analysis.
• Knowledge of relevant industry sectors or domains.
• Ability to work independently and as part of a team.
• Strong understanding of business processes and systems.
• Experience with business analysis tools.
• High energy levels, curiosity and enthusiasm with willingness to challenge the status quo.

Who you are:

You will be a proactive, perceptive, analytical problem-solver who is culturally sensitive and demonstrates a high degree of emotional intelligence. Being able to work collaboratively in complex and challenging project environments is essential. You should be able to hit the ground running using your own initiative, working independently, actively building strong relationships with key business stakeholders, colleagues and team members alike.

You don’t need to already have consulting experience, but you should be able to clearly articulate why you’re interested in a career as a consultant and started to develop the following types of skills as requested in the ‘Responsibilities' section.

Along with a great company culture, Credera provides an exceptional compensation package including a competitive salary and a comprehensive benefit plan. Our consistent growth over the years and entrepreneurial environment, provides an excellent platform to embark upon an exciting career path, where your contribution really counts, and we will recognise it. With personalised development opportunities, experienced colleagues around the globe and exciting client assignments, progression can be extremely rapid for high performers.

We are a social bunch of people and connect as a team on a regular basis.

Credera is Omnicom’s global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organisation that can scale due to our extensive footprint. As a values-led organisation, our mission is to make an extraordinary impact on our clients, our people, and our community.