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For Companies At a Glance
- Tasks: Manage high-value client portfolios and build long-term relationships.
- Company: ICIS optimises global resources, providing data for strategic decision-making.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Join a creative team focused on delivering exceptional customer experiences and driving positive change.
- Qualifications: Fluent in English and Spanish, with experience in DaaS/SaaS environments preferred.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, London, City of, United Kingdom
Contract Type: Regular
Schedule: 35
Job ID: R96348
About the Business
At ICIS, our mission is to optimise the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data.
About our Team
Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We’re on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that’s not all – we’re creative problem solvers with an entrepreneurial spirit.
About the Role
As a Regional Account Manager, you will be responsible for managing a portfolio of high-value clients and developing long-term relationships with them to ensure their satisfaction and retention. You will act as the primary point of contact for your clients, addressing their needs and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives. Your goal will be to drive revenue growth, increase customer loyalty, and promote the company’s brand reputation in the marketplace.
You’ll be responsible for:
- Establishing great, long-term customer relationships while capturing high-value growth opportunities.
- Going higher & wider within organisations to connect with new stakeholders and value streams.
- Leading with insight and developing an understanding of customer workflows and customer value.
- Recording client engagement and communication on a CRM.
- Collaborating with all business functions locally and globally to support our go-to-market outreach.
Qualifications:
- Have a proven track record at managing, retaining, and growing revenue in a DaaS/SaaS/tech environment.
- Able to establish great, long-term customer relationships while capturing high-value growth opportunities.
- Experience going high & wide within organisations you manage and connect with new stakeholders.
- Able to lead with insight and develop an understanding of customer workflows and customer value.
- Able to maintain high-quality customer engagement through phone, email, social media. Able to visit clients and should be travelling to targeted clients each month.
- Experience with client engagement and communication on a CRM.
- Able to collaborate with all business functions locally and globally to support our go-to-market outreach.
- Industry experience is preferred but not essential.
- Must be fluent in English AND Spanish.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, colour, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Regional Account Manager (Spanish speaking) employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Account Manager (Spanish speaking)
✨Tip Number 1
Familiarise yourself with the commodities market and the specific challenges faced by clients in this sector. Understanding their pain points will help you tailor your approach and demonstrate your value during conversations.
✨Tip Number 2
Leverage your Spanish language skills to connect with potential clients. Practice common phrases and industry-specific terminology to ensure you can communicate effectively and build rapport with Spanish-speaking stakeholders.
✨Tip Number 3
Network within the industry by attending relevant events or webinars. Engaging with professionals in the field can provide insights into current trends and may lead to valuable connections that could benefit your application.
✨Tip Number 4
Showcase your ability to collaborate across teams by sharing examples of past experiences where you successfully worked with different departments. This will highlight your adaptability and teamwork skills, which are crucial for the role.
We think you need these skills to ace Regional Account Manager (Spanish speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing client relationships, particularly in a DaaS/SaaS environment. Emphasise your ability to grow revenue and establish long-term customer connections.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your fluency in Spanish and English, and provide examples of how you've successfully engaged with clients in previous roles.
Showcase Relevant Skills: Highlight specific skills that align with the job description, such as CRM experience, communication abilities, and your understanding of customer workflows. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a client-facing role.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Showcase Your Bilingual Skills
As a Regional Account Manager, fluency in both English and Spanish is crucial. Be prepared to demonstrate your language skills during the interview, perhaps by discussing your previous experiences in both languages or handling hypothetical client scenarios.
✨Understand the Company’s Mission
ICIS focuses on optimising resources and providing transparency in markets. Familiarise yourself with their mission and values, and be ready to discuss how your experience aligns with their goals and how you can contribute to their success.
✨Prepare for Client Relationship Scenarios
Expect questions about managing high-value clients and developing long-term relationships. Prepare specific examples from your past roles where you successfully retained clients or drove revenue growth, highlighting your problem-solving skills and customer engagement strategies.
✨Demonstrate Your Collaborative Spirit
Collaboration is key in this role. Be ready to discuss how you've worked with different teams in the past to achieve common goals. Highlight any experience you have in cross-functional collaboration, especially in a fast-paced environment.
