Deputy General Manager

Deputy General Manager

Cambridge Full-Time 36000 - 54000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate a team to deliver exceptional service and drive brand strategy.
  • Company: Hotel Du Vin is a renowned hospitality brand focused on delivering celebrity-level service.
  • Benefits: Enjoy discounted stays, high street discounts, wellness initiatives, and a cycle-to-work scheme.
  • Why this job: Join a supportive culture with opportunities for career growth and sustainability initiatives.
  • Qualifications: Previous experience managing large teams and knowledge of food and drink preferred but not essential.
  • Other info: Get paid your way with Wagestream and enjoy complimentary stays on work anniversaries.

The predicted salary is between 36000 - 54000 £ per year.

Hotel Du Vin is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.

You will be 12 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine. In this role you’re a real organiser, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and set HDV apart from the competition as a preferred employer and destination to stay, eat and drink.

You will know the market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.

In addition to competitive rates of pay we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of high street shops, experiences, holidays and much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • Wagestream giving instant access to your pay as it’s earned.
  • Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Plus on completing your probationary period you will be provided with:

  • Private Medical Healthcare.
  • Bonus Plan based on clear and transparent KPI’s.
  • Critical Illness cover.
  • Life Assurance.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels.
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Deputy General Manager employer: Malmaison Careers

Hotel Du Vin is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture in the heart of Cambridge. With competitive pay, extensive benefits including discounted stays, wellness initiatives, and a commitment to sustainability, employees are empowered to thrive both personally and professionally. Join us to lead a dedicated team and take the next step towards managing your own hotel in a supportive environment that values your contributions.
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Contact Detail:

Malmaison Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager

✨Tip Number 1

Familiarise yourself with Hotel Du Vin's brand values and service standards. Understanding their unique approach to hospitality will help you align your leadership style with their expectations, making you a more attractive candidate.

✨Tip Number 2

Network within the hospitality industry, especially with professionals who have experience in similar roles. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Deputy General Manager position.

✨Tip Number 3

Showcase your leadership skills by volunteering for team projects or initiatives in your current role. Highlighting your ability to motivate and develop teams will demonstrate that you are ready to take on the responsibilities of a Deputy General Manager.

✨Tip Number 4

Research the local market trends in Cambridge and how they impact the hospitality sector. Being knowledgeable about the competition and potential revenue streams will show that you have a strategic mindset, which is crucial for this role.

We think you need these skills to ace Deputy General Manager

Leadership Skills
Team Management
Revenue Management
Customer Service Excellence
Strategic Planning
Operational Efficiency
Communication Skills
Problem-Solving Skills
Financial Acumen
Market Knowledge
Motivational Skills
Attention to Detail
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy General Manager at Hotel Du Vin. Highlight your leadership skills and experience in managing teams in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in hospitality management. Emphasise any previous roles where you led teams or improved service standards, as this aligns with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the brand's values. Mention specific examples of how you've motivated teams and maximised revenue in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial position.

How to prepare for a job interview at Malmaison Careers

✨Show Your Leadership Skills

As a Deputy General Manager, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led teams in the past, highlighting your ability to motivate and develop others.

✨Understand the Brand and Market

Familiarise yourself with Hotel Du Vin's brand values and market position. During the interview, discuss how you can contribute to driving the brand strategy and setting it apart from competitors, showcasing your knowledge of the hospitality industry.

✨Emphasise Team Development

Since the role focuses on team development, be ready to talk about your approach to nurturing talent. Share strategies you've used to help team members grow and succeed, as this aligns with the company's emphasis on delivering exceptional service.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you've had to manage challenges or conflicts within a team, and be ready to explain how you handled them effectively.

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