Store Manager, East Dulwich

Store Manager, East Dulwich

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team in a vibrant charity shop, making a difference for children.
  • Company: Join Save the Children UK, dedicated to ensuring every child has a bright future.
  • Benefits: Enjoy competitive pay, generous holidays, employee discounts, and flexible working options.
  • Why this job: Make a real impact in your community while developing leadership skills in a supportive environment.
  • Qualifications: Proven leadership experience and a positive attitude in customer-facing roles are essential.
  • Other info: Diversity and inclusion are at our core; we welcome unique perspectives and experiences.

The predicted salary is between 30000 - 42000 £ per year.

When you join Save the Children as a Store Manager in East Dulwich, you will have the amazing opportunity to channel your exceptional people skills and leadership experience across a team that is driven to bring the wonders of charity shops back to our high-street. You will also deliver lasting results for millions of children, including those hardest to reach. That’s why we are seeking passionate people like you to get us there.

About Us: Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children’s unique needs are met and their voices are heard.

About the Role: Located in the heart of East Dulwich, this is one of our family of Mary’s Living & Giving shops serving the diverse and vibrant community. As Store Manager, you’ll deliver the shop’s potential through the expert leadership of a strong volunteer team, focusing on further recruitment to build on a core team. With the help of a Shop Support Manager, you will be responsible for enabling the shop’s continued success, building strong connections within the local community and focusing on key areas of the business.

About You: You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering. You’ll bring:

  • Proven experience of leading and motivating a team
  • Ability to effectively manage challenges with a steady and positive approach
  • Experience of working in a busy customer facing environment

Ways of Working: This role will be based on-site in the East Dulwich (London) shop. We’re looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Our benefits package is extensive and generous, including:

  • Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
  • Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
  • Pension & Life Assurance – Secure your future with excellent contributions.
  • Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
  • Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
  • Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
  • Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be 'Free to Be Me'. We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world.

Salary Structure: Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff.

Interview Expenses: Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.

Pre-employment Checks: Any Employment with Save the Children UK will be subject to the following checks prior to your start date: a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable), receipt of satisfactory references, proof of eligibility to work in the national location for this role.

Store Manager, East Dulwich employer: Save the Children

Save the Children UK is an exceptional employer, offering a rewarding opportunity for a Store Manager in East Dulwich to lead a passionate team dedicated to making a difference in children's lives. With a strong commitment to employee growth, generous benefits including competitive pay, extensive holiday allowances, and a supportive work culture that values diversity and inclusion, you will thrive in an environment that encourages collaboration and community engagement.
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Contact Detail:

Save the Children Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager, East Dulwich

✨Tip Number 1

Familiarise yourself with Save the Children's mission and values. Understanding their commitment to children's welfare will help you align your passion for community service with their goals, making you a more compelling candidate.

✨Tip Number 2

Network within the local community of East Dulwich. Attend local events or volunteer opportunities to connect with potential team members and community leaders, showcasing your commitment to the area and its people.

✨Tip Number 3

Prepare to discuss your leadership style and experiences in managing teams. Think of specific examples where you've motivated volunteers or staff, as this role heavily relies on effective team management.

✨Tip Number 4

Research the challenges faced by charity shops in the current climate. Being knowledgeable about these issues will allow you to demonstrate your proactive approach to problem-solving during the interview.

We think you need these skills to ace Store Manager, East Dulwich

Leadership Skills
Team Management
Customer Service Excellence
Community Engagement
Volunteer Recruitment and Management
Problem-Solving Skills
Effective Communication
Adaptability
Sales and Retail Knowledge
Organisational Skills
Conflict Resolution
Time Management
Motivational Skills
Financial Acumen

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Store Manager position. Highlight your relevant experience in leadership and community engagement in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your proven experience in leading teams, managing challenges, and working in customer-facing environments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for charity work and your understanding of Save the Children's mission. Use specific examples from your past experiences to demonstrate how you can contribute to the shop's success.

Highlight Community Engagement: Since the role focuses on building connections within the local community, mention any previous experience you have in community outreach or volunteer management. This will show your commitment to the values of Save the Children.

How to prepare for a job interview at Save the Children

✨Show Your Passion for Charity

Make sure to express your genuine enthusiasm for the mission of Save the Children. Share any personal experiences or stories that highlight your commitment to helping children and communities, as this will resonate well with the interviewers.

✨Demonstrate Leadership Skills

Prepare examples from your past experiences where you successfully led a team or managed volunteers. Highlight how you motivated others and overcame challenges, as this role requires strong leadership in a community-focused environment.

✨Know the Local Community

Research East Dulwich and its community dynamics. Be ready to discuss how you would engage with local residents and build relationships that could enhance the shop's presence and success in the area.

✨Prepare for Scenario Questions

Anticipate questions about handling difficult situations, such as managing conflicts among volunteers or dealing with customer complaints. Think through your responses and be ready to showcase your problem-solving skills and positive approach.

Store Manager, East Dulwich
Save the Children
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