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For Companies At a Glance
- Tasks: Lead and inspire your team while ensuring an exceptional customer experience.
- Company: Join the iconic Victoria's Secret brand, known for its empowering culture and stylish products.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity, inclusivity, and customer satisfaction.
- Qualifications: Previous retail management experience and a passion for delivering outstanding service required.
- Other info: This is a 6-month position based in Milton Keynes.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As an Assistant Store Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience every day.
What’s in (your) store for you…
- Lead from the heart - You’ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future.
- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Have your mind on the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same.
- Hands on operations - You’ll work with your Store Manager to manage the store P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too.
- Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners.
- Your feet on the ground - You’ll make sure your store is kept up to date, safe and compliant. You’ll manage product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe.
About you…
- A wealth of experience - With your previous retail management experience in fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs.
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do.
- Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams.
- Embrace change - Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done.
- Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives.
Assistant Store Manager TAP (6 months) - Victoria\'s Secret, Milton Keynes employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager TAP (6 months) - Victoria\'s Secret, Milton Keynes
✨Tip Number 1
Familiarise yourself with Victoria's Secret's brand values and customer experience philosophy. Understanding their approach will help you align your responses during interviews and demonstrate that you're a perfect fit for the team.
✨Tip Number 2
Network with current or former employees of Victoria's Secret, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare specific examples from your past retail management experience that showcase your ability to exceed sales targets and manage a team effectively. Being able to articulate these experiences will highlight your qualifications during any discussions.
✨Tip Number 4
Stay updated on the latest trends in retail and customer service, particularly in the fashion industry. Showing that you are knowledgeable about current trends can impress interviewers and demonstrate your passion for the role.
We think you need these skills to ace Assistant Store Manager TAP (6 months) - Victoria\'s Secret, Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and any specific achievements related to sales targets and KPIs. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your leadership skills. Mention specific examples of how you've motivated teams in the past and how you plan to create a positive customer experience at Victoria's Secret.
Showcase Your Creativity: Since the role requires a creative flair, include examples of how you've engaged teams with training or local initiatives. This could be through unique training methods or successful team-building activities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a retail management role.
How to prepare for a job interview at Next
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of how you've created unique customer experiences in the past, as this aligns with the role's focus on customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experience and how you've successfully led a team. Highlight instances where you've motivated and developed team members, as this is crucial for the Assistant Store Manager position.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with common retail KPIs and be ready to discuss how you've managed or exceeded these in your previous roles. This shows that you understand the business side of retail and can contribute to profitability.
✨Be Ready to Embrace Change
The role requires someone who thrives on change and can multitask effectively. Prepare examples of how you've adapted to changes in a fast-paced environment and how you approach problem-solving collaboratively.
