Executive Assistant (Marketing & Commercial) (One Braham (4140), London, United Kingdom)

Join EE as an Executive Assistant (Marketing & Commercial): Shape the Future of Consumer.

Location: London

Why EE?

Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At EE, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT. Our goal is ambitious yet achievable: to create a connection in every home in the UK by 2025.

As an Executive Assistant, you’ll work at the heart of this ambition, helping us create digital, data-led, and customer-first experiences that transform lives and businesses across the country.

Why join this team?

As the Executive Assistant, you will be the trusted partner who ensures the MD’s time is optimised, communications are streamlined, and priorities are managed. You’ll be at the heart of strategic initiatives, helping to drive forward EE’s commercial and marketing ambitions.

What you’ll be doing:

• In the first 30 days, you will:

• Establish a solid understanding of the company, the MD Commercial & Marketing’s priorities, and begin building key relationships.
• Onboarding and Training: Learn about EE’s specific operational procedures, products, services, and the broader telecommunications industry.
• Understand the MD’s Style and Preferences: Get acquainted with the MD’s work style, preferences, communication style, and priorities.
• Meeting Key Stakeholders: Schedule and coordinate meetings with key company executives and stakeholders to facilitate introductions and understand their expectations and ongoing projects.
• Managing Calendars: Start managing the MD’s calendar, ensuring an efficient schedule that aligns with their priorities.
• Set Up Communication Channels: Establish and streamline communication channels between the MD and other departments.

• Enhance efficiency in processes and deepen understanding of the MD’s strategic objectives.
• Feedback Loop: Implement a feedback system to regularly discuss the effectiveness of current strategies with the MD and adjust as necessary.
• Stakeholder Management: Share important information with the full Consumer Leadership team through appropriate communication channels.
• Project Oversight: Take more active roles in managing specific projects or initiatives the MD is focusing on.
• Event Planning: Begin planning and coordinating for any upcoming internal or external events involving the MD.
• Report Handling: Start preparing and presenting regular reports on key matters that the MD needs to be updated on.
• Networking: Facilitate opportunities for the MD to network with industry peers.
• Administrative Tasks: Ensure the smooth execution of administrative duties, including meeting coordination, travel arrangements, and expense management.

• Be fully aligned with the MD’s strategic vision, acting as a trusted advisor, and taking on more complex tasks.
• Strategic Meetings: Organise and participate in strategy meetings, providing insights from the interactions with other executives and external stakeholders.
• Process Improvements: Identify and implement improvements in administrative processes and MD-office communications.
• Long-term Scheduling: Manage the long-term planning of the MD’s commitments to optimise their time for strategic initiatives.
• Crisis Management: Begin to handle minor crises or urgent issues independently.
• Performance Review: Conduct a self-assessment and review with the MD to discuss accomplishments, challenges, and areas for further development.

• Continue to support your MD in driving the efficiency and effectiveness of their leadership team.
• Support with the ongoing engagement of the MDs wider business unit.
• Ensure the effective delivery of administrative duties, including but not limited to email screening and management, meeting coordination, travel, and expenses.
• Deliver as a subject matter expert on administrative systems, activities, and processes.
• Implement ways to improve working processes within the area of business support.
• Manage the preparation and delivery of various communication tasks.
• Line manager responsibilities for PAs across the unit.

What we’re looking for:

• You’ll have proven experience managing executive-level diaries in fast-paced environments.
• You’ll have experience collaborating across senior leadership, functional teams, and external stakeholders.
• You’re highly organised with strong command of diary, inbox, and travel management for senior leaders.
• Self-starter & proactive: Demonstrated ability to anticipate needs and plan ahead.
• Stakeholder management: ability to manage relationships with a range of senior internal and external stakeholders.
• Project management/delivery: experienced across full project lifecycle.
• Communication: effective communication skills to convey information clearly.

What’s in it for you:

• 10% on target bonus.
• Competitive salary.
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.
• From January 2025, equal family leave.
• Enhanced women’s health support.
• 25 days annual leave (not including bank holidays), increasing with service.
• 24/7 private virtual GP appointments for UK colleagues.
• 2 weeks carer’s leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.

Ready to join us? Apply today and be part of a team that’s shaping the UK’s digital future.