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- Tasks: Join our team as a Doctor's Receptionist, handling patient records and booking appointments.
- Company: Be part of a busy surgery dedicated to providing excellent patient care.
- Benefits: Enjoy flexible hours with no regular weekends or bank holidays.
- Why this job: Gain valuable experience in healthcare while supporting patients in a friendly environment.
- Qualifications: No specific qualifications required; just bring your positive attitude and willingness to learn.
- Other info: This is a temp to perm role, perfect for students seeking part-time work.
The predicted salary is between 20000 - 30000 £ per year.
Our client is looking to recruit a Part-time Receptionist for their busy surgery.
Principal Duties and Responsibilities:
- Processing of medical records and data entry as per practice protocols.
- Processing of new registrations, making up new files.
- General filing.
- Prompt telephone answering, in a calm, positive, courteous and helpful manner.
- Booking of appointments for clinical colleagues according to practice policy.
- Accurately recording messages and communicating this information.
- Communicating results to patients ensuring the confidential nature of this information is protected at all times.
- Knowledge of relevant practice protocols and complaints procedure.
- Issuing of repeat prescriptions as per practice policy.
- To gain a thorough knowledge of the computer systems.
- General administration skills necessary for the smooth running of the Practice including appointment lists, answer phone, divert facility, operation of telephone system.
- Communicating with staff at all levels within the Practice and at hospitals as required in a courteous manner.
- Chaperoning as requested by a clinician and to support the patients of this practice.
The hours are 7.45 – 1.30 Monday to Friday. There is no regular weekend or bank holiday work. You may be asked to work some overtime to cover annual leave/sickness, but this would be discussed in advance.
This is a temp to perm role for the successful candidate.
Doctor\'s Receptionist employer: Aspire Personnel Ltd
Contact Detail:
Aspire Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Doctor\'s Receptionist
✨Tip Number 1
Familiarise yourself with medical terminology and practice protocols. This will not only help you understand the role better but also impress the interviewers with your knowledge of the field.
✨Tip Number 2
Practice your telephone skills by role-playing common scenarios. Being calm, positive, and courteous on the phone is crucial for a receptionist, so showing that you can handle calls effectively will set you apart.
✨Tip Number 3
Research the specific computer systems used in medical practices. If you can demonstrate familiarity with these systems during your interview, it will show that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former receptionists in medical settings. They can provide insights into the role and may even offer tips on how to excel in the interview process.
We think you need these skills to ace Doctor\'s Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Doctor's Receptionist position. Tailor your application to highlight relevant experience in medical records, data entry, and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles. Emphasise your administrative skills, ability to handle confidential information, and any familiarity with medical software or systems.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the practice. Mention specific examples of how your skills align with the duties listed, such as your experience in booking appointments or handling patient communications.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a reception role.
How to prepare for a job interview at Aspire Personnel Ltd
✨Know the Practice Protocols
Familiarise yourself with the specific protocols and procedures of the practice. Understanding how they handle medical records, patient communication, and appointment bookings will show that you're proactive and ready to fit into their system.
✨Demonstrate Excellent Communication Skills
As a receptionist, you'll be the first point of contact for patients. Practice answering common questions in a calm and courteous manner. Highlight your ability to communicate effectively with both patients and clinical staff during the interview.
✨Showcase Your Administrative Skills
Be prepared to discuss your experience with data entry, filing, and using computer systems. Mention any relevant software you’ve used before, as this will reassure them of your capability to manage the administrative tasks required.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as handling a difficult patient or managing multiple phone calls. Practising your responses will help you convey your problem-solving skills and ability to remain calm under pressure.
