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- Tasks: Lead the F&B team, ensuring exceptional service and memorable guest experiences.
- Company: Join the award-winning Sofitel Heathrow, a luxurious hotel with top-notch facilities.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and employee recognition programmes.
- Why this job: Be part of a dynamic team in a prestigious hotel with growth opportunities.
- Qualifications: Experience in a similar role at a 5-star hotel is preferred.
- Other info: Flexible working hours and a supportive team environment await you.
The predicted salary is between 24000 - 36000 £ per year.
Holiday – 28 days holiday, enhanced after 5 years of service. Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
About us... Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
A bit about what you will do... F&B Supervisors on our team assist the F&B Manager with the day-to-day operation of all F&B outlets. They lead by example and encourage the team to embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered. Manage the team to ensure excellent customer service. Able to work in all areas of F&B outlets. Carry out stock taking. Assist with training employees.
More about you... Providing high quality service and attention to detail comes naturally to you. Ability to take initiative. Very good at multi-tasking and remaining calm under pressure. A smart and professional appearance. You value being part of a team and supporting your colleagues. Most of all, you will have an approachable, positive, and proactive manner. 5-star hotel experience in a similar role would be a real advantage.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Food and Beverage Supervisor employer: Sofitel London Heathrow
Contact Detail:
Sofitel London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the specific offerings and values of Sofitel Heathrow. Understanding their commitment to high-quality service and attention to detail will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in a fast-paced, high-end environment. Be ready to share examples of how you've successfully managed teams or provided exceptional customer service in similar roles.
✨Tip Number 3
Demonstrate your ability to multitask and remain calm under pressure. Prepare scenarios from your past work where you effectively handled multiple responsibilities while maintaining a positive atmosphere for both guests and staff.
✨Tip Number 4
Show enthusiasm for growth and development within the company. Research the Arora group and be prepared to discuss how you see yourself advancing in your career with them, which will reflect your long-term commitment.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage supervision. Emphasise any previous roles in hospitality, particularly in 5-star environments, and showcase your ability to manage teams and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the role. Mention specific experiences where you created memorable moments for guests and how you embody the qualities they are looking for, such as being proactive and detail-oriented.
Showcase Your Skills: In your application, highlight key skills that align with the job description, such as multi-tasking, team leadership, and stock management. Use examples from your past work to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Sofitel London Heathrow
✨Showcase Your Customer Service Skills
As a Food and Beverage Supervisor, excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Demonstrate Leadership Qualities
Since you'll be managing a team, it's important to highlight your leadership skills. Discuss your experience in training and motivating staff, and how you lead by example to foster a positive work environment.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and multi-tasking. Think of scenarios where you've successfully managed busy periods or resolved conflicts, and be ready to explain your thought process and actions.
✨Research the Company Culture
Understanding the values and culture of Sofitel Heathrow will help you align your answers with what they are looking for. Familiarise yourself with their commitment to high-quality service and how you can contribute to their team ethos.
