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- Tasks: Support the refrigeration team by coordinating engineer workloads and ensuring timely service delivery.
- Company: Join City Facilities Management, a leading provider for major UK supermarkets.
- Benefits: Enjoy 33 days holiday, health cashback plans, employee discounts, and more!
- Why this job: Be part of a dynamic team with opportunities for growth and valuable rewards.
- Qualifications: Experience in workload management and basic understanding of refrigeration systems required.
- Other info: Permanent position with competitive salary and overtime options.
The predicted salary is between 24360 - 24360 £ per year.
We are looking for a Refrigeration Administrator to support our team, working with one of our major UK supermarket clients. You’ll assist the refrigeration management team in coordinating engineer workloads and ensuring timely service delivery. You’ll also work with the helpdesk to ensure jobs are allocated to the right engineers, meeting key SLAs. Additionally, you will maintain accurate and up-to-date documentation and systems to ensure the smooth running of the department.
Key Responsibilities:
- Support the refrigeration management team in overseeing the day-to-day scheduling and workload of refrigeration engineers.
- Ensure engineers are appropriately allocated to jobs based on skills, location, and availability.
- Monitor and maintain effective service delivery in line with business requirements.
- Act as a point of contact between engineers and the helpdesk to facilitate clear communication and job updates.
- Maintain accurate and up-to-date records in the document management system.
- Ensure that all service reports, job sheets, and compliance documents are correctly logged.
- Support the refrigeration team with general administrative tasks as required.
Qualifications / Experience:
- Experience assigning and managing workloads.
- Basic understanding of refrigeration systems to support effective job allocation and communication.
The ideal candidate:
- Ability to interpret basic engineering reports or service notes.
- Background in client-facing roles or handling service queries.
- Comfortable using Excel or other tools for reporting and data tracking.
What We Offer:
At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include:
- 33 Days Holiday (Inc. Bank Holidays)
- HealthShield Cashback Plan - Reclaim part of your dental/optical costs.
- OneCity – Employee Discount Platform
- Employee Value Awards up to the value of £250
- Access to Costco Personal Membership Subscription
- Mental and Physical Health Services (Wisdom, Thrive, SkinVision)
- Electric Car Scheme (Criteria Applies)
- First Bus Commuter Club – Discounted Bus Travel
Refrigeration Admin Support employer: City Facilities Management
Contact Detail:
City Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refrigeration Admin Support
✨Tip Number 1
Familiarise yourself with the refrigeration industry and its terminology. Understanding basic refrigeration systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the refrigeration and facilities management sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities.
✨Tip Number 3
Brush up on your Excel skills, as data tracking and reporting are crucial for this role. Consider taking a short online course to enhance your proficiency, which will make you stand out during the selection process.
✨Tip Number 4
Prepare to discuss your experience in managing workloads and coordinating tasks. Think of specific examples where you've successfully allocated resources or improved service delivery, as these will be key talking points in your interview.
We think you need these skills to ace Refrigeration Admin Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and workload management. Emphasise any previous roles where you coordinated tasks or supported a team, especially in a client-facing environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of refrigeration systems and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: When detailing your experience, focus on skills such as communication, organisation, and proficiency in Excel. Provide examples of how you've successfully managed workloads or improved service delivery in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Refrigeration Admin Support role.
How to prepare for a job interview at City Facilities Management
✨Understand the Role
Make sure you have a clear understanding of the Refrigeration Admin Support role. Familiarise yourself with the key responsibilities, such as coordinating engineer workloads and maintaining documentation. This will help you answer questions confidently and demonstrate your interest in the position.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in managing workloads or client-facing roles. Highlight any specific examples where you've successfully allocated tasks or communicated effectively with teams. This will show that you have the skills needed for the job.
✨Brush Up on Technical Knowledge
While you don't need to be an expert, having a basic understanding of refrigeration systems can set you apart. Be ready to discuss how you would interpret engineering reports or service notes, as this is crucial for effective job allocation.
✨Prepare Questions
Think of insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the tools they use for reporting, or how success is measured in the role. Asking questions shows your enthusiasm and helps you gauge if the company is the right fit for you.
