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For Companies At a Glance
- Tasks: Lead innovative savings propositions and engage with customers to deliver value.
- Company: Join YBS, a member-focused organisation that prioritises people over shareholders.
- Benefits: Enjoy flexible working, 25 days holiday, bonuses, and health benefits.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Customer-centric mindset; experience in product development is a plus but not essential.
- Other info: This is a 10-month fixed-term contract covering maternity leave.
The predicted salary is between 43200 - 72000 £ per year.
If you want a role where you can be proud of the impact you make then you should be reading on. Because in this role, you can really make a difference to our members as well as take the lead in driving some exciting work across our Savings business and motivate and inspire your own team.
About the role
This advert is for a 10 month fixed term contract to cover Maternity Leave. As Senior Manager for Savings Propositions, you’ll put the customer front and centre of what you do and deliver innovative products and propositions for them and the Society. So, what does that look like? You’ll be designing and delivering customer insight led propositions to market, that create great value for our customers but also deliver commercially and align with Group strategy. Alongside this you’ll be working on key retention programmes, helping continuously engage and deliver for our current members. Underpinning your work will be a commitment to driving and governing any change related to new savings propositions. You’ll initiate and shape the delivery of change as well as engage, influence and manage a wide range of stakeholders. You’ll also act as a SME for broader digital programmes, ensuring that we successfully progress with digital transformation in savings. You’ll be a strategic thinker and work collaboratively with teams across the Society (such as marketing, digital, IT and trading) to deliver commercially strong and sustainable products with the customer at their heart. Away from the delivery, you’ll provide effective leadership to your team and be a leader across the enterprise when it comes to savings products and propositions.
What does the existing role holder have to say
In this role I have the unique opportunity to step back and think about the future of savings and what the needs of both the customers and the business look like. Championing the customer is a passion and this role enables me to ensure the customer is at the heart of every strategic direction we set in savings. I love to utilise my experience to provide different perspectives on problem statements, provide healthy challenge in strategic debates and champion different ways of working which put the customer at the centre of everything we do. Savings is a great place to work. Our department is cohesive in its approach to wanting to improve customer outcomes and continuously develop as individuals and teams. I love being part of it and contributing to working together to drive the business growth agenda and ambitious culture forward.
About you
You must be able to see the bigger picture, to step back and see how things fit together. To digest multiple, often conflicting, sources of information and make sense from the chaos. And to be able to tell that story, in a compelling and engaging way. You’ll be customer obsessed, and be able to demonstrate how you have used a customer led approach in the past. You might have experience of New Product & proposition development, with proven examples of delivering value for customers and businesses - although this is not essential. You will know what it takes to be a great leader, even if you haven't had any previous direct experience of doing so.
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
- Flexibility: We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.
- Development: We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
- Inclusivity: We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
- Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus: We work together to reach for better at YBS, so when we reach our goals we’re all rewarded, with up to a 15% annual bonus.
- Pension: We know how important it is to save towards the future, that’s why we’ll contribute up to 11% into your YBS pension.
- Healthcare: Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits: When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Ready to apply? If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information? If you have any questions about this role, please contact Jess Wilkinson - jewilkinson@ybs.co.uk
Senior Propositions Manager - Savings employer: Yorkshire Building Society Group
Contact Detail:
Yorkshire Building Society Group Recruiting Team
jewilkinson@ybs.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Propositions Manager - Savings
✨Tip Number 1
Familiarise yourself with the latest trends in savings products and customer insights. This will not only help you understand the market better but also allow you to engage in meaningful conversations during interviews, showcasing your knowledge and passion for the role.
✨Tip Number 2
Network with professionals in the financial services sector, particularly those involved in savings propositions. Attend industry events or join relevant online forums to build connections that could provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've put customers at the centre of your previous work. Think about times when you’ve successfully led a team or project, and be ready to articulate how those experiences align with the responsibilities of the Senior Propositions Manager role.
✨Tip Number 4
Research YBS's values and culture thoroughly. Understanding what makes us unique will help you tailor your approach and demonstrate how you can contribute to our mission of putting members first, which is crucial for standing out in the selection process.
We think you need these skills to ace Senior Propositions Manager - Savings
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight how your experience aligns with the role of Senior Propositions Manager - Savings, focusing on customer-centric approaches and strategic thinking.
Tailor Your CV: Customise your CV to reflect relevant experiences that demonstrate your ability to lead teams, develop propositions, and engage stakeholders. Use specific examples that showcase your customer-led approach and any previous successes in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also illustrates your understanding of the company's values and mission. Discuss how you can contribute to their goals, particularly in driving innovative savings propositions.
Showcase Leadership Skills: In your application, emphasise your leadership qualities and experiences, even if indirect. Provide examples of how you've motivated teams or influenced change, as this is crucial for the Senior Manager position.
How to prepare for a job interview at Yorkshire Building Society Group
✨Showcase Your Customer-Centric Approach
Make sure to highlight your past experiences where you put the customer at the forefront of your decisions. Discuss specific examples of how your customer-led strategies have delivered value, as this role is all about championing the customer.
✨Demonstrate Strategic Thinking
Prepare to discuss how you can see the bigger picture and connect various elements within the business. Be ready to share instances where you've successfully navigated complex information and made strategic decisions that benefited both customers and the organisation.
✨Emphasise Leadership Qualities
Even if you haven't held a formal leadership position, talk about times when you've influenced or motivated others. Share how you can inspire a team and drive change, as effective leadership is crucial for this role.
✨Engage with Stakeholder Management
Be prepared to discuss your experience in managing stakeholders and how you’ve engaged with different teams in the past. This role requires collaboration across various departments, so showcasing your ability to influence and communicate effectively will be key.
