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- Tasks: Lead strategic initiatives and enhance operational efficiencies in a dynamic product operations team.
- Company: Join Worldpay, a global leader in payments, driving innovation and simplifying transactions worldwide.
- Benefits: Enjoy competitive salary, parental leave, community support time, and global recognition programs.
- Why this job: Be part of a transformative team that values creativity, collaboration, and making a real impact.
- Qualifications: 8+ years experience in product management or operations; strong analytical and communication skills required.
- Other info: This hybrid role is based in London or Cincinnati, offering flexibility and a vibrant work culture.
The predicted salary is between 43200 - 72000 £ per year.
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open - winning and failing as one.
About the team: WorldPay is undergoing a massive growth transformation and pivot to product-led growth. The Product Operations team is a highly visible, cross-functional, and strategic team, charged with transforming the Product organisation to enable this shift.
About the role: Worldpay is seeking a Senior Manager of Product Operations to join our Product Operations team. This hybrid role, based in our London office, will be pivotal in driving strategic initiatives and enhancing operational efficiencies within the organization. The ideal candidate will possess a strong background in project management, product operations, and analytics, with a proven ability to lead cross-functional teams and deliver innovative solutions to complex challenges. This person will report to and work closely with the VP of Product Operations and Special Projects.
What you’ll own:
- Lead Strategic Initiatives: Drive the execution of high-impact projects that align with the strategic goals of the Product Operations team, utilising creative problem-solving skills to tackle complex challenges.
- Spearhead Cross-Functional Collaboration: Work closely with various stakeholders, including product managers, engineers, strategy teams, marketing / GTM teams, and senior leadership, to ensure alignment, adoption, and effective communication throughout initiative lifecycles.
- Extracting insights: Use customer feedback and in-product experiences to create actionable recommendations that influence product roadmaps.
- Streamlining operations: Spearhead initiatives to streamline operations.
Examples of Potential Projects:
- Improving the early stages of our product development lifecycle (including engagement with commercial teams and clients) so we can derisk product investments and ensure full value is captured.
- Designing and implementing a target state operating model and org structure for enhanced operational effectiveness in the Product org.
- Use data-driven insights to influence strategic product roadmap decisions.
- Deep dive in select product areas and improve the operating model across commercial, product, and engineering teams.
Where you’ll own it: This role is hybrid and can either be based in our London Walbrook office, or our Cincinnati, Ohio office in the US.
What you bring:
- Education: Bachelor’s degree in Business Administration, Project Management, or related field; Master’s degree preferred.
- Experience: 8+ years of total work experience with at least 4y in product management or sales/customer/product operations required. Proven track record of managing special projects from inception to completion.
- Skills: Creative thinker with a knack for generating innovative ideas and solutions for seemingly intractable challenges. Strong communicator capable of engaging effectively with stakeholders at varying levels of seniority across the organization. Excellent analytical problem-solving skills with the ability to interpret complex data sets. Self-starter and proactive.
Added bonus if you have: Management consulting, chief of staff, strategic BizOps in fintech, or strategic special projects background.
Worldpay perks - what we’ll bring for you: We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect:
- A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.
What makes a Worldpayer: At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you.
Senior Product Operations Manager | London, UK employer: Worldpay
Contact Detail:
Worldpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Operations Manager | London, UK
✨Tip Number 1
Familiarise yourself with Worldpay's core values: Think like a customer, Act like an owner, and Win as a team. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Research the latest trends in product operations and payment technologies. Being knowledgeable about current industry challenges and innovations will help you engage in meaningful conversations with interviewers and show your passion for the field.
✨Tip Number 3
Network with current or former employees of Worldpay on platforms like LinkedIn. Ask them about their experiences and insights into the company culture, which can provide you with valuable information to tailor your approach during the application process.
✨Tip Number 4
Prepare specific examples of how you've successfully led cross-functional teams and driven strategic initiatives in your past roles. Highlighting these experiences will showcase your ability to align with the expectations of the Senior Product Operations Manager position.
We think you need these skills to ace Senior Product Operations Manager | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product operations and project management. Use keywords from the job description to demonstrate that you meet the specific requirements of the Senior Product Operations Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the payments industry and how your background aligns with Worldpay's mission. Mention specific projects or achievements that showcase your ability to lead cross-functional teams and drive strategic initiatives.
Showcase Analytical Skills: Provide examples in your application that illustrate your analytical problem-solving skills. Discuss how you've used data-driven insights to influence product decisions or streamline operations in previous roles.
Demonstrate Cultural Fit: Worldpay values curiosity, creativity, and determination. In your application, reflect on how you embody these traits. Share experiences where you’ve acted like an owner and collaborated effectively with diverse teams to achieve common goals.
How to prepare for a job interview at Worldpay
✨Understand the Company Culture
Before your interview, take some time to research Worldpay's values and culture. They emphasise curiosity, creativity, and collaboration. Be prepared to discuss how your personal values align with theirs and provide examples of how you've demonstrated these traits in your previous roles.
✨Showcase Your Project Management Skills
As a Senior Product Operations Manager, you'll need to demonstrate your ability to manage complex projects. Prepare specific examples of past projects where you led cross-functional teams, tackled challenges, and delivered results. Highlight your analytical skills and how you've used data to drive decisions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in this role and how you would approach them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with Your Interviewers
During the interview, engage actively with your interviewers. Ask insightful questions about the Product Operations team and their current initiatives. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
