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- Tasks: Lead the development of a new hotel management system for our cruise fleet.
- Company: Join Carnival UK, a leader in creating unforgettable holiday experiences.
- Benefits: Enjoy hybrid working, employee discounts, bonuses, and extensive learning opportunities.
- Why this job: Be part of an innovative project that shapes the future of cruising.
- Qualifications: Experience in hotel management and knowledge of Agile principles are essential.
- Other info: This is a full-time, permanent role with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Carnival UK is in search of a Product Owner (Hotel Management System) to support the roll-out of a new, innovative hotel management system across 11 ships in our P&O Cruises and Cunard fleet. This role offers a unique opportunity to join the product journey at its inception, collaborating with sister brands to identify and procure a future-proof HMS to replace the existing platform. You will deliver a program of continuous development, working closely with the Product Director and business stakeholders both shipboard and shore-based, to deliver regular value-added feature releases in partnership with your team—including business analysts, solution architects, developers, and testers.
You will establish, translate, and communicate the product vision, backlog, and priorities to the development team based on value, ensuring your rationale is understood and applied. You will take ownership of features and business relationships, shaping and refining user stories for development scoping and sizing, holding regular sync meetings to update relevant parties on roadmap progress, and facilitating key agile ceremonies. The roadmap will also include critical dependencies to streamline and improve the existing HMS.
Your Responsibilities Will Include:
- Solution Selection: Participate in platform selection and procurement phases to replace our existing hotel management system.
- Backlog Management: Create and prioritize the backlog for the new solution, including business and technology changes.
- Deployment and Improvement: Oversee the design, deployment, and subsequent improvement phases.
- Communication: Liaise with senior management and ship teams to ensure smooth implementation.
Position Details: This role is classified as a CUK Level 07, offered as a full-time, permanent position with hybrid working options, including up to two days from home. The position is within our internal structure from CUK15 (entry level) to CUK1 (Brand President).
Requirements:
Your Expertise and Leadership To succeed as a Product Owner (Hotel Management System), we are looking for:
- Hotel Management Experience: Essential experience in hotel management, preferably within the cruise industry.
- Product Background: Familiarity with Scrum or Agile principles and experience with JIRA.
- Hotel Management Systems: Knowledge of property management or hotel management systems.
- Certified Agile/Product Qualification: Essential for this role.
About You: A Catalyst for Change We value diversity and are interested in candidates who are:
- Decisive: Capable of making and standing by decisions, with clear explanations.
- Team Player: Fits well with Carnival's people-centric culture.
- Communication: Effective communicators at all levels, including senior management, ship, and shore teams.
- Outcome Focused: Driven by KPIs and success measures, with a focus on achieving results.
- Motivational: Energetic, capable of maintaining high team morale throughout the program.
Why Join Us? Joining Carnival UK means contributing to creating unforgettable holiday experiences and building a fulfilling career. Our benefits include:
- Employee Discounted Cruising and Friends & Family offers
- Annual bonus
- A supportive onboarding process
- Regular events, entertainment, and charity fundraisers
- Extensive learning and development opportunities
- Minimum 25 days leave, bank holidays, and holiday trading schemes
- Employee-led networks and wellbeing programs
- Recognition schemes, pension, private medical and dental insurance, and more.
Ready to Lead? If leading a technology team excites you, we want to hear from you. Apply now and start your journey with us, where your leadership will make a difference.
Recruitment Journey For more information, visit https://bit.ly/CUKCandidateJourney.
Product Owner - Hotel Management System employer: Carnival Corporation & plc
Contact Detail:
Carnival Corporation & plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner - Hotel Management System
✨Tip Number 1
Familiarise yourself with the specific hotel management systems used in the cruise industry. Understanding the nuances of these systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the cruise and hotel management sectors. Attend industry events or join relevant online forums to connect with current Product Owners or those involved in hotel management systems, as they can provide valuable insights and potentially refer you.
✨Tip Number 3
Brush up on your Agile and Scrum methodologies. Since this role requires familiarity with these principles, consider participating in workshops or online courses to enhance your knowledge and show your commitment to continuous learning.
✨Tip Number 4
Prepare to discuss your experience with backlog management and feature prioritisation. Think of specific examples from your past roles where you successfully managed a product backlog, as this will be crucial in demonstrating your fit for the position.
We think you need these skills to ace Product Owner - Hotel Management System
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management and product ownership. Emphasise your familiarity with Agile principles and any specific tools like JIRA that you have used.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the cruise industry and how your background aligns with the role. Mention specific achievements that demonstrate your ability to lead teams and manage projects effectively.
Showcase Your Communication Skills: Since effective communication is key for this role, provide examples in your application of how you've successfully liaised with various stakeholders in previous positions. Highlight your ability to convey complex ideas clearly.
Demonstrate Outcome Focus: Include metrics or KPIs from past roles that showcase your outcome-focused approach. This could be improvements in project delivery times, team performance, or customer satisfaction ratings.
How to prepare for a job interview at Carnival Corporation & plc
✨Showcase Your Hotel Management Experience
Make sure to highlight your experience in hotel management, especially within the cruise industry. Be prepared to discuss specific examples of how you've contributed to improving hotel operations or systems in previous roles.
✨Demonstrate Agile Knowledge
Since this role requires familiarity with Scrum or Agile principles, be ready to explain how you've applied these methodologies in past projects. Discuss your experience with tools like JIRA and how they helped streamline processes.
✨Communicate Effectively
Effective communication is key for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex ideas. Be prepared to demonstrate how you would liaise with both senior management and ship teams.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills. Think of situations where you had to make tough decisions or manage conflicts, and be ready to explain your thought process and outcomes.
